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All 109 Warsaw hotels

The Westin Warsaw

5.0 of 5
Al. Jana Pawla II 21, Warsaw 00-854, Poland
Hotel amenities
The Westin Warsaw
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91%
Ranked #12 of 109 hotels in Warsaw
241 traveller photos
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679 reviews from our community

Traveller rating
    373
    250
    35
    13
    8
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Families
45
 
Couples
165
 
Solo
97
 
Business
252
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
55 reviews 55 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Not a great start at the Westin. Despite being the person that booked all of my groups rooms, another couple in our party got upgraded! We then get to our room & find that we've been given a dirty room. A quick call to reception & we headed back downstairs to get a new room. All sorted quickly, but as... More

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Melbourne, Australia
2 reviews
3 of 5 stars Reviewed 21 May 2013 NEW

If you're looking for a completely average, run-of-the-mill, hotel-by-numbers place to stay while in Warsaw, then the Westin is for you. Let me start by saying that the amenities of the hotel are absolutely fine. It's clean, basic, and provides a level of service in line with what you would expect from an international chain (that is, efficient, abrupt and... More

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Terre Haute, Indiana
Top Contributor
88 reviews 88 reviews
76 hotel reviews
Reviews in 76 cities Reviews in 76 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Room 604 is close enough to the lobby that the internet works in my room. What a surprise! Make sure to get the pass code; otherwise you will find an unexpected surprise on your hotel bill (30 zt for one hour and 77 zt for a day, approximately $10 and $26 respectively). The room has one king bed, side chair... More

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Zagnansk
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 May 2013 NEW

Located at the heart of the city, greatly designed however, we had to struggle with poorly manager staff. Check-in on Friday afternoon. A line of 10 people with just 1 receptionist. At least 3 staff persons walked in and out of the back office, but did nothing. Waiting time: 15 minutes to check-in. Can't iamgine what happens when you have... More

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stephan s, General Manager at The Westin Warsaw, responded to this review
20 May 2013

Dear Family Kubicki, First of all I want to sincerly apologize for the shortcomings in our services and the disappointment in regards to your weekend stay. I fully agree to your points and have talked to my team already to improve and avoid such problems in the future. Especially weekend guest have different demands and we proactively should cater them... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013

went here for a long weekend and paid b&b rate for 5 star quality accommodation. Good quality buffet breakfast, however we should have checked price - thought was quoted in Zloty, but come checkout time, price was pounds sterling (and hence 5 times our expectation!)

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stephan s, General Manager at The Westin Warsaw, responded to this review
17 May 2013

Dear Alinp22, Thank you so much for taking the time to post your feedback on tripadvisor. We are sorry to hear that you had an unexpected surprise upon check out but please be reminded that other third party channels may change cuurrency which is out of our control. Here I recommend to check our Starwood/Westin own sites i.e. SPG.com to... More

Stavanger, Norway
Top Contributor
78 reviews 78 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 15 May 2013

The Westin Warsaw was truly a great and friendly hotel. Nice and rather large lobby and a service minded door man. Nice rooms with a decent coffee maker in the room. Very welcome! Only little thing is that they don´t provide free internet in the rooms, only in the lobby. Otherwise this is a great hotel.

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See 5 more reviews by Jostein for Warsaw
stephan s, General Manager at The Westin Warsaw, responded to this review
17 May 2013

Dear Jostein, Thank you for your very positive review and time to send in your feedback for other travelers. I will definitely talk to our doormen and pass on your congratulations. Hope to see you again in Warsaw and be well. Stephan Sieberg General Manager More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

This is a very nice hotel. We have asked for a room with the view on a higher floor, and got an amazing corner room on 17th floor. More than we could have asked, especially since the price we had paid was very inexpensive. Taxis abound by the entrance, and it is very cheap to go around. Breakfast (included in... More

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stephan s, General Manager at The Westin Warsaw, responded to this review
13 May 2013

Dear VeneraFaiz, The entire team of The Westin Warsaw would like to say thank you for this superb complimnet and your high rating of 5 in all categories. It is with great pelasure that you enjoyed your stay and especially our breakfast buffet and the room on 17th floor so much. Your recommendation will definitely bring more travelers to the... More

Brussels
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

Very nice service, very nice wide reception, big clean rooms with all necessary tips, bathroom very beautiful and comfortable, breakfast EXCELLENT. May be a bit boring style in the room's colours, but for business staying, this might be a plus. The glass elevator was the top of all, a true spectacle, showing out the whole Warsow in a nutshell. The... More

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stephan s, General Manager at The Westin Warsaw, responded to this review
8 May 2013

Dear shamenet, It is a real pelasure for us if a guest says "Thank you very much" which is one of the best compliments possible and veryfies that we exceeded expectations and delivered our promises. Now it is us to say "Thank you very much" for this superb review, feedback and recommendation. Hope to see you soon again in Warsaw... More

Annandale, VA
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 May 2013

Free internet in the lobby that makes its way up to the higher floors if you're situated properly. Very modern. Nice location. Service from the staff was very good. Breakfast buffet was very good. I would stay there again. Some English language TV channels. American movies not dubbed.

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stephan s, General Manager at The Westin Warsaw, responded to this review
6 May 2013

Dear Madweber, Great to hear that you would stay at The Westin again and with pleasure we read all your positive comments. I will pass on your feedback as well to the kicthen and restaurant teams as you explicitely mention our superb breakfast. It was a long travel for you from Virginia and we are glad that we delivered the... More

Cork, Ireland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 3 May 2013

Lovely hotel, The largest selection of food I have ever seen for breakfast in a hotel. We also ordered room service dinner which was delicious. Spacious and comfortable bedrooms. Very friendly and helpful staff throughout the hotel. We were provided with lots of information and were able to book at tour at reception on arrival. Beware of the prices of... More

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stephan s, General Manager at The Westin Warsaw, responded to this review
6 May 2013

Dear Mrs.Pud, What a lovely review and we all would like to thank you for your very positive feedback. Great that we impressed you so much especially with our breakfastbuffet and our associates in general. Other travelers will be thankful for your good points to consider while exploring the city. Hopefully you had enough impressions to come back again in... More

 
 
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Additional Information about The Westin Warsaw

Also Known As:
The Westin Warsaw Hotel Warsaw
The Westin Warsaw Hotel
Westin Warsaw
Warsaw Westin
Address: Al. Jana Pawla II 21, Warsaw 00-854, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotels in Warsaw
#9 Business Hotels in Warsaw
#12 Luxury Hotels in Warsaw
#14 Family Hotels in Warsaw
Price range (per night): ₹ 3,366 - 12,414
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Westin Warsaw - modern 20-storey hotel is ideally located in the heart of Warsaw. ... more   less 
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