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All 109 Warsaw hotels

Sheraton Warsaw Hotel

5.0 of 5
Ul. B. Prusa 2, Warsaw 00-493, Poland (Śródmieście Południowe)
Hotel amenities
Sheraton Warsaw Hotel
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89%
Ranked #13 of 109 hotels in Warsaw
Most recent review
5 of 5 stars Reviewed 17 June 2013
Myriamclancy Cork, Ireland
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462 reviews from our community

Traveller rating
    264
    148
    38
    8
    4
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Families
38
 
Couples
86
 
Solo
46
 
Business
179
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cork, Ireland
Top Contributor
70 reviews 70 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

We stayed here for two nights and it was amazing from start to finish. All staff were efficient and friendly. The room was gorgeous and I cannot complain whatsoever! Lovely touches such as bottled water and turn down service. Special offer drinks in the bar were good too

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Dublin, Ireland
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

I have absolutely no complaint about this hotel whatsoever and can't understand some of the other negative reviews. I paid the extra and stayed on the club floor and would highly recommend you do the same. I found the staff in the club lounge to be more than helpful and the selection of food was fresh, tasty and very satisfying,... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
17 June 2013

Dear Guest, Thank you for very nice comments about our hotel and particularly our Sheraton Club. I would be happy to thank you personally for your review when your trval plans bring you to Warsaw again. Please just ask for me at the Front Office when you are back with us next time. All the best from Sheraton Warsaw hotel... More

Boston
1 review
1 of 5 stars Reviewed 10 June 2013

I'm posting this from the lobby of the hotel because my experience has been so terrible it inspired me to immediately write one of my first trip advsior reviews. I've stayed at dozens of SPG properties including a number of lovely Sheraton properties around the world. Given this hotel's recent Trip Advisor award and also its high ratings, I was... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
13 June 2013

Dear Guest, I am extremely sorry for your experience. Investigating deeply described in your review situation I know already that our Front Office Manager has been in contact with you shortly after this occurrence and our compensation offer for this negative experience and our apologies were accepted. Please rest assured that adequate lessons have been learned from this occurrence and... More

Dunwoody, Georgia
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 June 2013

I stayed at the Sheraton Warsaw Hotel two nights on a recent tour through Central Europe. The first night everything was quiet and the rooms was terrific. I couldn't have asked for a better room in any hotel: clean, spacious, everything I needed. On the second night a new disco next door cranked up the loud music at 10:00 p.m.... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
10 June 2013

Dear Guest, I would like to thank you for your stay in Sheraton Warsaw hotel and for your positive notes regarding our hotel room cleanliness and size. In the same time I would like to apologize for described in your review inconvenience which occurred on the second night of your stay with us. I am always for your disposal to... More

Bålsta
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 June 2013

A wonderful hotel! Everything was as perfect as it could be. Certainly one of the best rooms I have had from all aspects. Breakfast was so rich and lovely as a Sunday breakfast should be, Nothing missing. And service was provided with gentle and warming smiles. But - several chairs in the restaurant need repair. Seem to be worn out.... More

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SheratonWarsaw, Manager at Sheraton Warsaw Hotel, responded to this review
13 June 2013

Dear Guest, I would like to thank you for your stay in our hotel and such a nice comments about our wide breakfast offer, our nice guest rooms and our discrete and smiley services. I am truly glad we have meet your expectations with our offer and in same time would like to thank you for the note of improvement... More

Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 June 2013 via mobile

I stayed here as part of a conference. First appearances very posh and the service was fine. The room was excellent and spacious enough. Lovely bathroom. Fantastic breakfast. Ended up having lunch at the Olivio restaurant which was ok as a buffet but incredibly expensive for what we ended up eating. Good location. Easy to get to town and back.

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Overland Park, Kansas
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 27 May 2013

I would probably rate this hotel as a 3 if it were in the USA, but based on staying at a number of hotels in this price range in Europe I think it is a 4 here. The rooms were of reasonable size, had adequate storage, and were very clean. Everything worked. The beds were very comfortable. The staff was... More

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Overland Park, Kansas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 27 May 2013

Lovely hotel.....Very large rooms, beautiful travertine bathrooms, ice machine on our floor, nice staff. Good beds and even better location. What it lacks in European charm it makes up for in American comfort. Breakfast assortment good, but why on earth don't Europeans actually COOK their bacon and their scrambled eggs???? Raw bacon and egg soup...not appetizing. Fortunately, everything else is... More

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Atlanta, GA USA
Top Contributor
88 reviews 88 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 24 May 2013

The location of the hotel is very good - adjacent to the most exclusive shopping and near to Old Town. The club level rooms are below average. Breakfast and various snacks in the Club Lounge are not up to standard for "club level". Sleep quality was very good and overall service was acceptable but not what Sheraton should find acceptable... More

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See 2 more reviews by GSSATLANTA for Warsaw
St. John's, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 May 2013

I stayed here for a 2 day conference. The rooms were great, beds were comfortable, restaurant food was also good. The rooms were clean, though the hallways had a smell. We had free wifi (I believe as part of the conference package, otherwise I think you have to pay) but it wasn't very good. Slow and disconnected often. It was... More

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See 2 more reviews by Megan M for Warsaw
 
 
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Additional Information about Sheraton Warsaw Hotel

Also Known As:
Sheraton Warsaw
Warsaw Sheraton
Address: Ul. B. Prusa 2, Warsaw 00-493, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#12 Business Hotels in Warsaw
#13 Family Hotels in Warsaw
#13 Luxury Hotels in Warsaw
Price range (per night): ₹3,746 - ₹13,485
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Six-story Business-oriented Hotel situated in the city center, near embassies, ministries & stock exchange. ... more   less 
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