Could not be better, right on the town square. I booked a double room with single occupancy which was fine at and the back of the hotel. Roomy, modern and comfortable with a walk-in shower, but little in the way of extras - robe, slippers,lotions etc., but perfectly OK. Continental breakfast is next door in rather gloomy conditions and limited... More

Krakow is one of the most beautiful, romantic cities in the world. This hotel is clean, great value and could not be better situated. It is right in the very centre of Krakow almost literally, on the Main Square. The staff are very friendly, helpful and speak English well. The Spa is expensive for Poland, but pretty good. Breakfast is... More

I would like to show my disgust at how Me and my wife were treated at this Hotel. We were staying from the 27th - 29th April 2012, firstly his manners and how he spoke to people was a disgrace. There was a few Irish lads staying this weekend also and the treatment they received from this so called receptionist... More

For - firstly, its situation on edge of historic city centre square within easy reach of sites , cafes and restaurants . Secondly , most comfortable bedroom and modern bathroom in ancient building . Against - a bedroom at the front of the hotel where noise continues well into the next morning . A bedroom in the section of the... More

We stayed in this hotel from 26-29 April, a party of 28 on a stag trip. We were allocated 4 rooms in the secondary building, I was unfortunate enough to be in one of these rooms. On our first night one of our party broke a door, the hotel charged him 3500 PLN (£700) for a door, which we paid... More

Stayed in the Rezydent Hotel, Grodzka Street. 30 meters from the main square (Rynek Glowny) Perfect location. Our room was a triple superior, large and airy, with a beautiful bathroom. Disabled friendly too. We did not have a street view, but not a problem, as it was quiet. Krakow main square very, very busy with tourists. Which was a surprise... More

This is a pleasant hotel in a brilliant location just off the main town square. As other members have said, there is no lift so be prepared for the stairs. We had a room at the back of the building so no view and a bit gloomy but comfortable and very clean. Unfortunately the shower room developed a nasty smell... More

We Stay here four nights March 26th- 30th 2012. We booked superior room, we were not dissappointed, large, clean & well furnished, beautiful large bathroom. The staff were helpful & very polite. Excellent location, Krakow is a beautiful city this hotel is in the heart of the old town handy for everything. We walked everywhere as it is a very... More

this hotel is yards from the fanastic town square. our room was number 16 and was up 3 flights of stairs. There was no lift and probably the only downfall. The room was very large and did have a sky light which could cause a problem on rainy or very sunny mornings. The bathroom was very modern and there was... More