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BEST WESTERN Krakow Old Town

3.0 of 5
Ulica SW Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)
Hotel amenities
Ranked #62 of 220 hotels in Krakow
4.0 of 5 stars 241 Reviews
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241 reviews from our community

What travellers say about this hotel
  • Main square(10)
  • Very clean(8)
  • Salt mine(5)
  • Great location(4)
  • Old town(4)
  • Reception staff(4)
  • Wawel castle(4)
  • Good value(4)
  • Fruit juices(3)
  • Breakfast buffet(3)
Traveller rating
    62
    103
    44
    25
    7
Only show reviews for Family (13) | Couples (81) | Business (4)
Date Rating
Hawkibabs
Frankfurt, Germany
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 12 February 2012 NEW

This hotel is well located near the old town square. The rooms are well appointed, the hotel has a very nice restaurant, the breakfast was delicious and the price was reasonable! More

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kasiuda
Katowice, Poland
Top Contributor
69 reviews
15 helpful votes
4 of 5 stars Reviewed 6 February 2012

Best hotel in an ideal location for visitors to Krakow. To the market and the Wawel Castle goes to walk literally 5 minutes! Newly restored hotel - rooms very clean and pretty modern. The only drawback is the cost of parking under the hotel, 1 day parking costs 50 PLN (12 EUR). At the entrance to the hotel is a... More

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Agnieszka Bujak, Manager at BEST WESTERN Krakow Old Town, responded to this review
10 February 2012

Dear Sirs, thank you very much for your good opinion about your stay. It is a great pleasure to read your opinion. I hope you will come back to the Best Western Kraków Old Town and we see soon. Kind regards, Magdalena Godzic Hotel Manager Best Western Kraków Old Town More

Diamond2904
Buckinghamshire, England
Senior Contributor
33 reviews
19 helpful votes
4 of 5 stars Reviewed 3 February 2012

Stayed for 4 nights 28th January. The room was ready when we arrived at 11 a.m. and the staff are very friendly. Good breakfast. The tram rumbles past the hotel and stops sometime around midnight and starts again early morning. We were at the back of the hotel and the noise did not affect our sleep. We booked direct through... More

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Agnieszka Bujak, Manager at BEST WESTERN Krakow Old Town, responded to this review
10 February 2012

Dear Sirs, thank you very much for your opinion. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me... More

UKMALETRAVELLER
London
Senior Contributor
32 reviews
59 helpful votes
4 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Part of the 'Best Western' chain, the rooms vary from new minimalist ones to the more traditional, somewhat jaded, carpeted ones. I had a room in the latter category - having opted to book a 'special deal' initially through 'Booking.com' for 4 nights and then extending for a further 5 once in Krakow. It nonetheless represented good value - but... More

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Agnieszka Bujak, Manager at BEST WESTERN Krakow Old Town, responded to this review
27 January 2012

Dear Sirs, thank you very much for your opinion. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards, Magdalena Godzic Manager Hotelu BEST WESTERN Kraków Old... More

jacobo88
Basel, Switzerland
Contributor
16 reviews
8 helpful votes
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Front desk: overall staff helpful and nice. Always smileing and with an attitude that they are there to help you. Room: we booked the superior room ( Jazz section) very nice one. Actually i got impressed by the design and size, i didn't expected it from a 3 star hotel. I have to say that i love the led colors.... More

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Vilvoorde
Brussels
Contributor
14 reviews
22 helpful votes
5 of 5 stars Reviewed 26 December 2011

We just spent 4 nights in this BW. I spend about 30 nights a year on business staying in various BWs and this was by far the best we have ever experienced. There are two parts to this hotel and we stayed in the new part - named Jazz. It is just that - interestingly decorated with a modern Jazz... More

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Agnieszka Bujak, Manager at BEST WESTERN Krakow Old Town, responded to this review
20 January 2012

Dear Sir, thank you very much for your review. It is a great pleasure to read such a good opinion about our hotel and especially staff service. We always do our best to feel our Guests satisfied. Hope to visit us again. Kind regards, Magdalena Godzic Hotel Manager BEST WESTERN Kraków Old Town More

tonikg
Dronfield
Contributor
12 reviews
4 helpful votes
4 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

I stayed here in early December with 5 friends. The hotel was clean and the staff very friendly and helpful. The bedrooms were a little tired, but clean and the beds were made daily. This hotel has free Wi-Fi throughout, which is very useful;. The bar is in the dining area, but had a good selection. The beer is great... More

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terrychimp
Cronton
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

This is a great hotel for a weekend away in the beautiful city of Krakow. I stayed here with a group of lads in September 2011, but please don't let that put you off, it is a lovely hotel that would suit all kinds of groups or couples and there certainly wasn't any rowdyness or noise. The location of the... More

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TheLight
Boeblingen, Germany
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 22 October 2011

We stayed here for one night at the end of our stay in Poland. The previous week we had styed at the Hotel Wyspianski hotel just up the road. Wow, what a difference! Although also only a 3* hotel it was world's apart. The room was spacious, and decorated in a modern style, the bahroom too. We had a room... More

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valLeeds
leeds
Contributor
13 reviews
3 helpful votes
4 of 5 stars Reviewed 21 October 2011

For a 3 star hotel, we thought this hotel rated well. We asked for a quiet twin room and got one at the back of the hotel. My sister and husband were in a larger twin room at the front which was noisier when the trams were running but it was not impossible to sleep. Our shower was a bit... More

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BEST WESTERN Krakow Old Town Also Known As

  • Rt Monopol Krakow
  • Hotel Rt Monopol
  • Monopol Hotel Krakow
Address: Ulica SW Gertrudy 6, Krakow 31-046 , Poland (Formerly RT Monopol Hotel)

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