we have been in this hotel with my husband and 5 years old daughter and we were very satisfied. just two cons - it was a little cold in a room, airconditioner did not heat (in february!) and no fridge in a room (in a 4 stars hotel quite unusual). however, the breakfast and dinner were simply excellent, room was... More

My husband and I decided on a 3 day break to Krakow.We booked it through Travelzoo.com and were not disapointed.The hotel is lovely and clean and the staff are great.All of the front of house staff speak English which is great if you want to find out the best things to do.The hotel have a really good restaraunt and the... More

I have been there twice. Clean, comfortly, little wellness. Very close to aquapark and Supermarket. Full breakfast. Security parking. Good for value.

we went to krakow not really knowing what to expect...... well pleased with the hotel and city. the staff were helpful all spoke good english. the city was vibrant, full of history, beautiful old architecture and meals and drinks more than reasonable. taxis were on hand and never ripped off. the visit to auschwitz has to be done.... not pleasant... More

We have just returned from a 4 day break in Krakow. this hotel is great, clean, good ammenities, very helpfull staff. The rooms were very nice and clean. We used the restaurant on the 1st evening, the food was excellent, and in the subject of food the breakfast layout is great, you could not want for anything. There is a... More

Myself and my girlfriend stayed at the hotel swing in early February 2012..to some it up quickly, imagine a glorified Travel lodge or Premier inn in terms of decor and facilities (in a good way) the place was immaculately clean. rooms were cleaned to a high standard everyday. staff were very friendly and more than happy to help with anything... More

Quite new hotel located cca.15 minutes by bus from the centre. Reception staff very friendly and helpful. Clean, modern but simple rooms.no minibar, but free mineral water in room( was also refreshed for the next day).Altought the restaurant is a part of the meeting rooms it looks nice. Service by the dinner not 4*. Probably because of another event and... More

Just Leaving Krakow and thought I'd write how what a great Hotel Swing is, The staff were so friendly the breakfast was great and the rooms were amazing , they provide a shuttle service for there guests which is so cheap price was cheap for a 4 star hotel would come back again.

The hotel was very comfortable and the service from most staff was good. New hotel, so every equipment, furniture is new. Quiet rooms, altough closing the door is noisy like everywhere. I had a huge room for my 2-nights stay. The receptionist spoke very good English. She is kind and friendly. The breakfast was excellent. The location was also great,... More