I've stayed there for 2 days, my rate was changed without notice from 283PLN per night to 1000PLN per night (without taxes) after speaking to Supervisor it was corrected. Not to mention additional charge of one night to my credit card for a canceled reservation I didn't make, extremely long check-out time (express check-out is not known here). Requested room... More

We booked 3 executive rooms for our vacation stay in Sopot. Check-in is from 2PM, but we arrived much earlier and we had to wait for our rooms to be cleaned. We wanted to use the wifi but the receptionist said she has to ask the concierge to input the code (?). We can't get one as we are not... More

I'm very hard on Hotels. I think the rooms should be spotless, without chipped marble and dirt in the windows sills. We decided to stay at the Sheraton so we could enjoy their spa, but found the hotel room to be an unexpected joy. This hotel started off right, we were 3 hrs early for check in and they got... More

I have chosen to return to the hotel because my first experience was very positive. And I was positively surprised to see my expectations exceeded. Not only the new club lounge offers a lot more space, wider selection of food for breakfast and snacks but there is a member of the staff on duty to assist throughout the day. The... More

Very big hotel with big nice rooms equipped with all you needed. Perfect location on the beach and close to all the restaurants. Very nice spa facilities on the hotel. Good breakfast, and the hotel also have restaurants, cigar lounge and a vinoteque with was very nice.

We stayed here 5 nights. The three last nights we had a club room. It was fabolous, and so was the breakfast in the club lounge. It was the best hotel breakfast we have had. The location of the lounge and the view is great. The staff was polite, friendly and helpful. After this trip we preffer Sheraton hotels and... More

The magic of this hotel is location. All the rest is good, could have been better. Sopot is a magic place and the spot Sheraton is located is the place to be in this town. So vey much recommend, do not upgrade and overpay the rooms, not worth it. Just enjoy where you are :)

I stayed 11 nights in this hotel in January 2013 and had to shorten my holidays due to dishonest service of the hotel. At the check-in, the front desk offered me a tricky upgrade, for which the hotel's management asked me to pay later on. Although the location of the hotel is very good and overall facilities are good, I... More

A five star hotel is often recognized by the details, such as the thick towels, the friendly but professional staff, the swimsuit-dryer in the spa, the great rainfall shower in your room, the fresh orange-juice at the breakfast, the quality of soaps, and much more. You got it all on the Sheraton. Top 3 of the spas I´we visited. Plus:... More