We wanted a hotel in the centre of Ostrava so that we could attend a concert - we chose this one, and were certainly not disappointed.
This hotel was built in the 1920s originally as the headquarters for an insurance company, but became a trade uniion office for many years. A few years ago it was completely refurbished and became...
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Mercure Ostrava Center Hotel, Ostrava
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Mercure Ostrava Center
Hotel amenities
Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
Ranked #1 of 14 hotels in Ostrava
44 Reviews 
Professional photos
3 traveller photos
Prague, Czech Republic
Contributor
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See 3 more reviews by richardinprague_11 for Ostrava
Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
29 May 2012
Dear Guest,
thank you very much for taking your time to post such a positive comment about our hotel, quality and services.
It is a real pleasure to read that you appreciate the hard work done while renovating the hotel respecting the unique cubist architecture of the building.
Due to the historic structure of the hotel we offer rooms in...
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Posted by an Accorhotels.com traveller
Sunshine Coast, Qld Australia
Senior Reviewer
Hotel staff were fantastic and very helpful. Room great, very clean and comfortable. Unfortunately the dinner wasn't very nice, meat was undercooked.
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Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
17 May 2012
Dear Guest,
thank you very much for taking your time to post this valuable review about our hotel and services.
I am very proud to read that our team made such a great impression on you - as this is confirming our daily focus which we are proud to put on customer service.
Please apology that our kitchen did not...
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Houston, Texas
Contributor
Another stay at this hotel this past February, and a delightful one at that! This time I stayed in a room which was very large and comfortable and even had a small balcony overlooking the back. Now, admittedly the view is not as good as from a room facing the front which looks over the park. But I like peace...
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BnB-Lovers025 has 1 more review of Mercure Ostrava Center
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Reviewed 8 December 2011
Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
19 April 2012
Dear Guest,
it was a great pleasure for us to welcome you back at our hotel and I am delighted to read that we reconfirmed our first impression which you had with us.
Please rest assured that the entire team of the hotel will continue all efforts to further develop or high quality and service which we are proud of...
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Prague, Czech Republic
Senior Reviewer
I stayed for one night only here but was suitably impressed enough to write a review. Very friendly staff when I checked in late. They even recommended I settle my bill as I checked as there would a large tour group checking in/out in the morning. Very comfortable and quiet rooms.
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Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
19 April 2012
Dear Guest,
thank you very much for your very kind review.
Especially it makes me very proud to read that the proactive approach of the team impressed you.
I hope we will have the pleasure to welcome you back in our hotel in the near future,
best regards,
Markus Koller
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Prague, Hlavni Mesto Praha, Czech Republic
1 review
I am not puting reviews for services online usually. I am coming to Ostrava for business regulary every week since summer of 11. and Mercure has really saved my in this industrial city with their perfect staff attitude, cleanliness, delicious breakfest tables and other related services such as fast net connection, printing, etc... I definitevelly recommed this place!
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Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
21 February 2012
Dear guest,
thank you very much for taking your time to share your very positive comments about our hotel and team. I would like to take this opportunity to apology personally for the incident with the taxi driver. I am very happy that through all the efforts done by the team of the hotel we have managed to turn what...
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Prague, Czech Republic
Senior Contributor
Me and my colleagues from work (approx. 26 people) have stayed 1 night in this hotel during our team event out of Prague. I was pleasantly suprised how nice this hotel was. We arrived late night and all the forms for our rooms were ready, just picked the card from the hotel room and went straight to the room. The...
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Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
8 February 2012
Dear guest,
thank you very much for such a positive review about our hotel and services. Reading your comments makes me very proud - especially as you are a Senior Contributor here on tripadvisor who is obviously very experienced in what level of quality and service a hotel should offer today to its clients.
I will share your comments with...
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Most, Czech Republic
Reviewer
We stay only 1 night. Front desk was very helpful, nothing was problem here.
Parking is in the area of the hotel.
Restaurant - perfect dinner and breakfast.
Room was very cozy. Very nice room and comfortable bed. TV with so many programs, kettle to make your own coffee or tea, minibar, nice and clean bathroom with shower.
We definitely...
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Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
1 February 2012
Dear guest,
thank you very much for taking your time to contribute to our reviews here on tripadvisor. I am delighted to receive such a positive feedback about our hotel, services and our staff. Please rest assured that all the team of the hotel will continue to give their best to provide highest standards possible to our guests.
We are...
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Posted by an Accorhotels.com traveller
Hamme, Belgium
1 review
it wasn't the 1st time that i stayed in ostrava before we stayed in the brioni hotel : this was easy because it was in stodolni street but it was noisy if you went to sleep the mercure has the advantage that it is in walking distance ot stodolni but in a quiet area
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Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
16 January 2012
Dear guest,
thank you very much for your very kind review. Certainly one of the many arguments why our clients prefer to stay with us when they visit Ostrava is that we are in perfect walking distance of the famous Stodolni street, yet we are distant enough to ensure perfect tranquility for the night.
We are looking forward to welcome...
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Houston, Texas
Contributor
If travel in the Czech Republic means an overnight (or longer) stay in Ostrava, or it is your destination, you will do very well with the Mercure Hotel Ostrava. The hotel occupies what used to be a library, so the layout is very interesting and the inside details as well. The staff goes out of their way to make you...
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BnB-Lovers025 has 1 more review of Mercure Ostrava Center
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Reviewed 17 April 2012
Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
16 December 2011
Dear guest,
thank you very much for such a great review. It makes me very proud to read your words which I will certainly share with all our team, so they can motivate us to continue all our efforts in providing best quality and service.
Concerning the TV channels I am happy to tell you that we have added some...
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Posted by an Accorhotels.com traveller
Gdansk, Poland
1 review
Excellent value for the money, customer service was very good, front desk very helpful, rooms very perfectly equipped with everything (inc. tea pot) and brand new, elegant. Free internet excess in the restaurant area. I would definitely go back again and recommend it to a friend. Very good choice!
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Markus Koller, General Manager at Mercure Ostrava Center, responded to this review
29 November 2011
Dear guest,
I would like to thank you for taking your time to review our hotel and share your comments with the community on tripadvisor.
It is always a great pleasure to read such positive comments about our hotel and our team. I am sure that this will motivate us extra in our daily efforts to reach full perfection and...
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1-10 of 44 reviews
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Mercure Ostrava Center
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Additional Information about Mercure Ostrava Center
Ceskobratrska 18/1742, Ostrava 70200, Czech Republic
Price range (per night):*
INR3,957 - 9,586
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