It's a new hotel in the area, so we decided to give it a try. The heating was set sky high, so it was too warm, and the hotel had this weird unpleasant smell.
We arrived late at the hotel, but wanted to have a meal. The staff was willing to let us have a meal, but only could have...
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Dear guest,
I was concerned to read about your experience with our hotel. I would like to apologize for discomfort which was caused by hugh temperature in your room. I would like to inform you that there is control system in every room so every customer could regulate the temperature in the room according to their needs.
I also apologize...
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