Got wrong key from somebody's room and was able to enter it! Drink service slow, arogant Middle of evening - wine run out, cash desk broke and bar didnt accept order to room number When talked to manager, he didnt admit one single mistake of his staff Restaurant toilets dirty in the morning What a shame! Great room interior and... More

Stayed at the Clarion Congress Usti nad Labem for three nights in Aug 2011. Overall we had a great stay, and were impressed with the front desk staff especially Dana who worked hard to ensure our stay and that of our friends was perfect (we had a few special requests). The hotel is new, and I think has some related... More

My wife and I stayed at his new Clarion Hotel for 1 night, and found the hotel great. The service in the reception and restaurant was fine and the staff friendly. The room was beautiful and clean. We especially liked the duvets and also enjoyed the breakfast buffet in the morning. There was free internet and 3 PC’s in the... More

Rooms OK. The staff in the restaurant needs a little bit more experience,in few weeks it will be perfect. Hotel is very good located,the atrium needs a bit more greenery. More staff in the reception needed,too long waited for check-in.