270 Reviews 
Good evening I stayed at this hotel from 23 to 26 mggio and there are several things wrong:
1, is not worth the four star hotel and the decor of the rooms is outdated:
2 ° the buffet for breakfast and poor considering the four stars of the structure;
3 ° there is no air conditioning;
4 ° the night...
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Dear Valued Traveler,
thank you for your feedback about your stay in Hotel Raffaello.
The hotel is located conveniently in the heart of Prague close to Wenceslas Square and on one of the biggest connecting street of the city, therefore it could be a little bit noisy in some hours of the day. The Hotel Raffaello is not a modern...
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make sure you book a room away from the front , extremely noisy from the continous traffic flow. No tea or coffee making facillities in the rooms. very disappointing courtyard , breakfast very nice , good choice, friendly staff. Quite a distance from the town centre, buy a"hop on,hop off" bus ticket .Not very hot on hoovering or cleaning the...
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Dear Valued Traveler,
thank you for posting your feedback about your stay in Hotel Raffaello.
The hotel is located in the heart of Prague in one of the main street of the city, which makes it very convenient but sometimes due to the traffic it could be a little bit noisy in some part of the day. Rooms on the...
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Having travelled and stayed in hotels all over the world, this is a great value hotel in a great location and with hard working staff. The hotel is easily accessible to the centre of Prague via a short 10 minute walk, and also very close to an underground station. We would recommend this to others.
Dear Valued Traveler,
thank you for choosing Hotel Raffaello and using your precious time for sharing your opinions with us and all travelers on Tripadvisor.
We are very thankful for your nice words and we are glad you evaluated positively our property.
Thank you also for the room tip, we are sure your preference could be inspiring for future travelers....
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I loved Prague and I really enjoyed my stay at Hotel Raffaello! The staff could not have been more helpful, pleasant and friendly. My sister, our friend and I stayed in an apartment style room on the top floor which was large, clean, and very quiet. An extra bonus was the little balconies, especially as the weather was lovely when...
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Dear Valued Traveler,
first of all let us thank you for choosing our Hotel Raffaello. We are very thankful for the full score: it is very rewarding for us to see that we met guests´expectations and needs.
All our staff thanks for the nice words you used to appreciate them, we know the importance of the guests relations and we...
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Good Points:
Staff are all excellent - helpful
Suggest the following improvements:
Coffee/ tea making facilities could be provided in the room
Rooms could be vacuumed daily
Shower attachment could be fixed to wall and curtain supplied so one could take a shower
New towels - thinnest, roughest towels I have ever used
A chair in room so can relax...
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Dear Traveler,
thank you for your review and for the comments. We are thankful to all our guests giving us suggestions and opinions about our hotel. We never stop trying to improve the quality and services.
First of all thank you for appreciating our staff, I will pass your nice feedback to all of them and I am sure they...
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My partner and I stayed here for 4 days in February 2012 and we thoroughly enjoyed it. The receptionists were very helpful and met all of our requirements. The room was small but very clean, tidy and warm. We stayed in room 408 looking onto the courtyard which was very nice. The room had a comfortable double bed, tv, mini...
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Dear Traveler,
thank you very much for posting your nice feedback! We are very glad that you enjoyed your stay in our Hotel Raffaello and the whole city of Prague.
We appreciate a lot that our staff was helpful to you and could make the difference in your stay: we always do our best to meet for how much it...
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This was my second stay at the Raffaello. The first was 2 years ago and I have to say what an improvement since I last stayed.
I booked on line direct with the hotel. Got 2 nights including breakfast on an advanced purchase rate which worked out at just under £80 total for 2 of us. Because I was charged...
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Reviewed 7 March 2009
Dear Traveler,
thank you for choosing us again and for the trust given! We are very glad you find our Hotel Raffaello much improved. It is very rewarding for us to see that guests can realize the improvements and the changes the hotel went through. We are putting so much efforts in making our hotel better and better from all...
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I stayed at the Raffaello with my family while visiting Prague, and it was quite a disappointment for us.
The hotel is presented as 4-star but it's not remotely a 4-star hotel by usual standards. It's an extremely old building with pretty basic service. When we arrived the elevators didn't work and the girl at the frontdesk didn't even offer...
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Dear Traveler,
thank you for posting your comments.
We are sorry you were not totally satisfied with the Hotel Raffaello. We hoped we could have helped you to make your stay more plesant somehow.
We are very sorry about the elevator, at the time we had some problems with it but it was fixed soon. We apologize with all the...
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Stayed here with my wife for Christmas, we where greeted by a very pleasant receptionist, who explained everything in very good English. Room was neat, tidy, clean and very warm. Requested a couple of extra pillows and they where brought up in a few minutes.
Breakfast was fine, a good choice of fruit, yoghurt, breads, eggs, frankfurters, fruit juice, tea...
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Dear Traveler,
what a nice review! We are very glad to hear that we provided a good service and you enjoyed your stay.
It is very rewarding for us to see that our guests were satisfied by the hotel rooms, the courtesy of the staff, the cleanness and our breakfast service.
Looking forward to welcoming you soon.
Do not hesitate...
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We visited Prague in August 2011. It's a beautiful city and will definitely go back. We stayed at hotel Raffaello which is located in the historical district near (not very) Wenceslas square. The room was quite nice and the washroom was spic and span. The hotel has a certain charm to it. It was probably the best hotel we stayed...
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Dear visitor,
thank you for your nice words!
We are happy you had a positive experience in Prague and in our Hotel Raffaello.
The hotel is a nice walk to Wenceslas Square and it is 10 minutes, you can easily see the National Museum building from the main street! But for those who do not want to walk the metro...
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