The rooms were very poorly decorated the bathroom shower was brown stains and yhe grout was coming away exsposing the tiles . the staff were unkindly towards you and never smiled. The location was exactly what you wanted ideally situated. Overall 3 Star for effort.
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This hotel has without a doubt seen better days. Very old fashioned but clean and rooms on the front are a decent size. Staff are friendly but some appear to lack real service professionalism, they can appear quite brusque.
This is no 5 star more like a 3.
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We stayed here after the hotel we had orginally planned to stay in was double booked. Our travel agent sent us to the Ambassador, so we were going into there blind. We were told by the travel agent it was 5 star. It isn't, but this probably shouldn't put you off. The location was perfect for seeing Prague. Right on...
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It is an old building But unfortunately it lost its charm.
The staff is fine and efficient.
The lobby could really be nicer. Although there is a bar,you don't really feel you want to stay there long. It could be much more cosy.
Long corridors on each floor will lead to your room.
My room on the 5th floor was...
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Dear guest,
thank you for writing your feedback about your stay in Ambassador Zlata Husa hotel.
Please be sure that we will remember your comment and complaint it will lead to further improvements of our services & facilities.
I Wish you Merry Christmas and Happy New Year and hope you will visit us or our sisters hotel Esplanade Spa &...
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I stayed on the hotel a few weeks ago and it was really nice, the situations is fantastic, the staff, the breakfast and of course the room.
Definitely I will come back again. Thank you very much to make an unforgetable my stay in Prague. Wish all the best!
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Dear Caroline,
Thank you for having chosen the Ambassador Zlata Husa hotel and for taking the time to share your experience with us and our future guests. It is a pleasure for us that you had a fantastic time in the Golden City of Prague and a good stay in hotel Ambassador Zlata Husa.
Merry Christmas and Happy New Year,...
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I have stayed in this hotel on several occasions and have never been disappointed! it is very grand as you enter it, and this impression follows through as you move on to your room/suite! Everywhere is very tastefully decorated, even the lightind is lovely.
The staff were all very welcoming and helpful, and the food is really excellent! It is...
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Dear Guest,
Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience.
It feels great to learn that you had an enjoyable stay with us. Thank you for your appreciative comments on our rooms, friendliness of our staff and the facilities.
Once again, thank you and we...
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Was put off after booking this hotel,then read some reviews but belive me this hotel is very good,room was clean and tidy,breakfast good and all staff very pleasant.
Excellent Location,Taxi fare around £18 from the airport.
Would book again :)
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Dear Guest,
We are pleased you enjoyed your stay at the Ambassador Zlata Husa hotel.
Thank you for your time, your opinion really matters to us.
Guest satisfaction and making their stay in our hotel a memorable experience is very important to us.
Your Sincerely,
Stana Bartkova
Director of Sales
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This is a clean hotel. Unlike some of the reviews listed here, I found the staff to be very accomodating, the rooms to be clean, and the breakfast to be adequate. It's not bad, it is not, however anything close to five star. It's clean, but worn... the carpet has patches, for example, the linens are clean but not luxurious...
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Dear guests,
We would like to thank you for having chosen the Ambassador Zlata Husa hotel for your recent stay in Prague and for your feedback. Through the constructive feedback like yours that we can continuously try to improve our services in the future.
We would be delighted to welcome you again in the Ambassador Zlata Husa hotel, if not...
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I recomended this Hotel in Prague, excellent localization,nice staff,confortable room.
Martha,Brazil
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Dear Guest,
We are pleased you enjoyed your stay at the Ambassador Zlata Husa hotel.
Thank you for your time, your opinion really matters to us.
Guest satisfaction and making their stay in our hotel a memorable experience is very important to us.
We are very pleased we could welcome you among our guests and we look forward to your...
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The only positive I can say about this hotel is the location and free wifi. Even though advertised as a 5 star hotel, today it is nothing close to a 5 star in comparison to other 5 star hotels in its area. It is not a dirty hotel but doesn’t qualify for a 5 star clean hotel either. sheets and...
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Dear guest,
We appreciate the feedback about our hotel you decided to share here.
I would to take this chance to apologize on behalf of our entire team here at Ambassador Zlata Husa hotel and we will definitely use your comments to avoid these situations in the future.
I hope this will not affect your decision of coming back here...
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