We booked a short break through last minute.com and chose this hotel as it looked nice on their website and the price was reasonable. Having booked and paid for the trip we stumbled across this website and then read the reviews of previous visitors, which made us think we had made a big mistake. However having just recently returned i... more

We expected a 4 star hotels.com hotel when we arrived, and was immidieatly dissapointed when we arrived and saw that the lobby was a small desk in a corner. We had actually paid more for an upgraded room, but the room was small and the bed was uncomfortable. It was a bed for two persons, but there was two madrasses... more

'I have just returned from what was meant to be a 'special' surprise weekend for my partner and myself booked with Hotels.com. It turned out to be more of shock than surprise. On arrival at the Royal Court Boutique Hotel and Spa we were told that they had no rooms available - despite having a confirmed booking. Other booked guests... more

We stayed at the RCH&Spa for four nights and really liked the room and breakfast. It was modern, clean and tidy and fit the bill for our escape to Prague perfectly. The staff went the extra mile when I left a print behind - they had it sent to England (free of charge!) This accommodation was a 10 minute walk... more

Good points:- the price was good - around £40 per night for a Superior Double with breakfast. The hotel itself was in a resonable location - stuck on a side street between the main roads in and out of the city centre - about a 15 minute walk to the top of the main square or a 100 CK taxi... more

Having booked a '4-star' hotel, myself and my partner were expecting more than we got... it was somewhat misrepresented by the website we booked through. Clever photography disguised the size of the (superior) room, and we questioned it on arrival, only to be given the key to a smaller room, to check it out for ourselves with no explanation, or... more

We arrived in Prague after a 2 hour delay at the airport at about 2am. Check in was fine, staff spoke reasonable/good english and room seemed lovely, at first! Big screen TV, tea and coffee facilites and mini bar (quite expensive though!). We did pay extra and upgraded to a superior room, that was supposed to have a spa shower,... more

My husband and I booked this hotel for a week in Prague. We arrived at the hotel with no issue what so ever. We were greeted by friendly and easy going hotel staff, much to our surprise they spoke very good English. We were checked in right away and up to our nice room. The hotel was really modern and... more

after reading a few reviews on line, i thought this would be a nice place to stay. On arrival we were given the wrong room, i had booked a twin, and was given a double. I had also paid to be upgraded, the room we eventually got left a lot to be desired. The bed head was broken, there was... more