We were client of this hotel for four years. Our bad experience started from the first day we arrive. Room they gave us were more ridicules then nice, mums luggage were lost( they simply told us that it's were lost in the airport but they delivered it to other room) We find it with waisting our time and putting extra... More

The hotel and clinic staff have really pulled up their socks and were very attentive, friendly, and accomodating to any and all requests. The services and food offered were all as advertised, and the clinic and the procedures therein were all top notch.

On August 16, 2010, I arrived from Los Angeles at the Carlsbad Plaza Hotel in Karlovy Vary, Czech Republic for 10 days medical treatment. I have made a booking directly with the hotel, on their Web-site. My package included half-board and medical procedures, which were the main purpose of my visit to this hotel. Upon my arrival to the hotel,... More

I have been travelling to Karlovy Vary for the last 11 years, time in which I have had the chance to stay in a various number of hotels. For the last 3 years I have chosen Carlsbad as one of the favourite ones. Although some might not prefer the location as not being very near the water springs, the hotel... More

We spent five days at the Carlsbad plaza during this year's film festival, which is a great time to visit this buzzing spa town. The room was large and comfortable, if a bit spartan. The breakfasts, especially the freshly cooked omelettes, were good. There is a great spa and sauna complex, and links to a clinic next door. The location... More

New built Hotel, preferably occupied by Russians - and taht´s the way you will get treated there! Horrible service, underqualified staff (no English language skills), unfriendly staff, prices in comparison to service and amenities: far too high! 5 stars? Never - a long way to those! We spent our honeymoon here and were really disappointed. At least the city of... More

Just returned from a wonderful week in Karlovy Vary, staying at the Carlsbad Plaza Hotel. The hotel has its own spa - swimming pool, jacuzzi and several different sauna/steam rooms all available free to residents, plus special procedural programmes available at reasonable fees. It was a little strange that one of the TV channels shows the swimming pool area -... More

Stayed in the Carlsbad Plaza for 3 nights in May 2006. The hotel itself is very nicely done out but is not worth looking at for the following reasons: - None of the staff speak very good english - The breakfasts are very poor for the money - Some of the staff were quite surly and unhelpful - Some of... More