Pros: Hot Springs was awesome as well as the dog sleds. The young lady with the dog sleds was the nicest person we met. Food in the cafe cheaper than in the restaurant. Recommend to get bottled water before going as the water there tastes awful and bottled water can cause 2-3 dollars a bottle. Cons: Staff in restaurant were... More

Having read many of the negative reviews in this and other travel review sites regarding Chena Hot Springs Resort, I was apprehensive about making reservations for three nights at over $200/night. While the rooms were not what one might expect from a 'resort' they were nonetheless clean, comfortable, and warm. The hot spring pool was great fun and although there... More

I wanted to love this place so much, but it's hard to ignore the obvious shortcomings of this "resort". I was fully aware that the hotel room was going to be a simple, no frills accommodation. However, I was disappointed to find the rooms looking much more worn and dated in person than pictures online. There was dust on most... More

We stayed at Chena Hot Springs for two nights to view the Aurora. It ended up being much more than that. The tour of the Geothermal plant and the greenhouses showed us just what can be done to use renewable resources. The crops grown in the greenhouse that ended up on our plate every meal were SO delicious. The staff... More

the hotel, restaurant, tours and transportation are bit expensive but offer unique experience. Room was clean and tidy. it may feel bit small and old compared to moose lodge which is renewed recently, however it costs extra. aurora cafe is a great place to hang-out during day till midnight. they have heated room for aurora watchers during night. they produce... More

My son (17) and I had one day to tour the Chena Hot Springs Resort. We did not stay over night, but did partake in several activities. We visited the Ice Museum--nice to see, went snow machining--our guide was great (a little expensive for a 45 minute ride though), and went in the Hot Springs--an experience in itself. If you... More

I stayed at Chena for four nights to give myself a chance to realize a lifelong wish to see the Aurora Borealis. They have a snow bus that takes you to the top of an elevation and I was fortunate to see it twice. The hot springs were a wonderful refuge during the day. There is also a breathtaking Ice... More

Don't pay any more than you need to. If you do you'll be met with a horribly shabby out-dated room and you'll soon discover you're better of showering down at the Hot Springs than using the aeroplane-sized bathroom they trap you with. The rooms wouldn't take a great deal to spruce up but I suppose the owners want to put... More

We just returned from a wonderful 3-night Aurora tour and I posted a general review about our overall experience. However, in retrospect I think it would be helpful if I elaborated on the accommodations and restaurant. Chena is a rustic and comfortable destination with some unique attributes - the hot springs, the geothermal system, hydroponic greenhouses, ice museum. However, if... More