Just returned from a weeks holiday,staying at the Hotel Palma Mazas. The rooms were basic but clean,made daily with clean towels.The food was edible if a little basic but what the hotel lacked was more than made up with the staff as they were all friendly and more than helpful.Arenal we found to be quite central and found it easy... More

You will either appreciate the no nonsense value for monry aspect or dislike it immensely. We have been 3 times so far out of season when it is ideal and few other hotels are open. It is probably not for families in the height of summeras there is little room to relax around the limited pool area. Neither is it... More

best holiday in a few years dont be put off by the reviews go for your self and enjoy the beach sea sand and drinks clean rooms daily and food ok as with any hotel its all inclusive is brilliant so book and u wont regret teresa and waiter edwardo was perfect hosts stayed 29th till 6th may 2012 just... More

We stayed 21/04/2012 Lets start with the food, terrible and the same stuff everyday, staff not over friendly but very strict, the hotel very old and not up to a good standard and in a built up area of the town and not a good part as there were four muggings when we stayed and we were only there for... More

This has to be the worst hotle I've ever stayed in. I wouldn't normally bother to do a review, but this was so bad i thought people should be warned. We had booked for a long weekend away at short notice and didnt expect too much from a 2 star hotel,but this place is the 'pits'. it started badly when... More

I dont know what all the fuss is about. I stayed at this hotel in 2009 and found the hotel 2 be clean and the staff friendly. I was meant 2 be returning next weekend but due 2 alcohol and drug problems and also being grounded i can not go

we were dreading going after reading reviews. We arrived to a very friendly member of staff Theresa. Hotel was clean, room was clean and cleaned everyday, staff were friendly. Meals were continental style, salad bar, pasta bar and different meat each day with veg and potatoes or chips. Breakfast was meat, salami, ham etc, cheese, bread to toast, jam, butter... More

Went to mazas for a week. We were happy with the cleaners and staff they always made it a welcoming place. Met some great people there,Steve,Julie,Dave. There is a local spar around the corner witch was cheap and quick. The food was alright...But if you didnt want it down town were loads of pizzerias £2.00 for a big pizza. Only... More

my husband and myself stayed here for one week from 31st march, first impressions were as walked into hotel was clean, staff were friendly, and rooms very basic but spotless and sheets and towels changed daily, the food was basic but always found something to eat, yes drinks were served in plastic cups but that quite often is the case... More