I will give a true and accurate account of our short 4 day break. I read many reviews before I booked this hotel. From one persons review we knew that there was a bus from the airport every 30 mins to Playa de Arenal at a cost of 2 euros each, brill, and was so easy, as you come out... More

We nearly changed our booking after reading some of the reviews,this is an honest review.When we got the taxi from the airport 20euro, you can get a bus 2euro from the airport,the bus stop is not far from the marina then its a 10 min max walk up a hill to the hotel.We used the bus back to the airport.The... More

Returned from majorca only last night after staying in Reina isabel and i cannot believe people even write a bad comment about the hotel.I went on holiday just me and my friend we are both 18 and live in england and we couldnt find a bad comment between us, we had an amazing time.When walking down the street yes there... More

Stayed here as a group of 5 in late August/September. Price per person worked out at about 23 euros pppn half board. First and foremost, El Arenal is a GERMAN TOURIST RESORT and as a result, most hotels and shops cater for German tourists. That said, most people speak enlish, german and spanish. Alot of the food at breakfast and... More

We travelled as a young English couple and have very little to complain about! On arrival the receptionist didn't really know what he was doing but we were allocated our room key and were told about breakfast and dinner times etc. The room was quite hot, but big enough. Unfortunately we were on the lowest floor and quite close to... More

we arrived early hours of the morning,with 2 small children...given a key to a room which was no bigger than a shoe box,which felt as if it had been dumped in a sauna..on visiting the bathroom after our long and tedious trip and with one child with a upset tummy..we then discovered that there was no running water...let me paint... More

It was the one of the worst hotels I ever stayed at, when we arrived we got told the water had been turned off due to a gas leak. As we arrived at half 5 in the morning no where was open for water and the hotel couldn't offer us any water. Toilets were all stained and wouldn't flush, when... More

Just got back from a trip to Mallorca and stayed here, originally we booked through onthebeach.co.uk and chose to stay in Hotel Europa. We arrived at the Europa via taxi around 10pm to discover it was closed.. only open for 1 and 1/2 months of the year. (end of july & august) thankfully we found a helpful local who spoke... More

Great hotel excelant value for money would highly recomend