Found a two night deal on the internet for this hotel, included one dinner & two breakfasts, bottle of wine & voucher for a free night stay on our next stay. Asolutely loved the place, the atmosphere, old wordliness, all staff were friendly and approachable , meals were good old fashioned home style, hot presented well, my partner had a... More

This old hotel/guest house has a lot of character especially in the public areas. But the room and en-suite is very small. Meals take a lot of time to get organised. 3 course dinner was nice but breakfast was disappointing. Bacon was overcooked to black. Had a Scoopon deal and would have been extremely upset if I had paid listed... More

We booked at the Metropole last week after hearing about the guesthouse from friends. We loved it...like walking back in time. My partner & I have been touring and we asked if I could store my bike inside, didn't want to leave on the bike rack, no problem with this request, I left it in the courtyard under the stairs.... More

Stayed at the Metropole after buying an online two night deal, and after reading some of the tripadvisor reviews was a little hesitant. Can honestly say we had a wonderful time, the guesthouse was a delightful little piece of Katoomba history, we had one dinner and one breakfast, both meals were tasty and satifying, staff had a "can do attitude"... More

Unfortunately conditions at the hotel were so bad that my husband and I only spent one night. The gloomy, claustrophobic room with one tiny window overlooking a high walled patio was so small the door knocked against the bed to allow entrance! The bathroom door had a bit cut out to fit around the toilet when opened! My husband actually... More

We had 2 rooms booked for 4 adults. We booked 3 weeks before and the rooms were tiny in size. The room with the window facing the road had so much traffic going to echo point e.g huge tourist buses that noise was not great for sleep. The window lock also was broken. The toilet in the other room was... More

I often stay at the Metropole several times a year, this year during July and again in November , as usual were welcomed by staff who are always friendly and proffessional. Usually take a two midweek package, very reasonable, includes breakfast & dinner, meals are homestyle and very tasty, set menus and meal times which suit us as we are... More

Me and my husband stayed for 6 nights, end of november, we loved the atmosphere and old world charm, staff were extremely helpful & courteous, guesthouse is located across the road from the rail staton, very convenient we had a package with breakfast & dinner, meals and staff were lovely and accommodating, nothing was too much trouble. Included was a... More

AVOID AT ALL COSTS. Anyone who is seeking a friendly, professional, welcoming, clean holiday spot with good food should avoid this place. My partner and I stayed here for two nights in November 2011 as a weekend getaway. Bad idea. Firstly, despite most of the motel being empty, we were stuck into a room on ground floor with a view... More