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Palais Royale Blue Mountains


230 Katoomba St, Katoomba 2780, Australia
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67% Do not recommend
2.5 of 5 stars 29 reviews
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3 of 5 stars
Sydney
14 Oct 2009 | Trip type: Couples

have read a lot of bad images of Palais Royale after we made a booking for long weekend. tried to call the hotel to cancel the booking however i was told they have 7 days cancellation period. no chance, we have to go there. the room was alright if you never look down to the old dirty carpet. Didn't have... more

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4 of 5 stars
London
9 Oct 2009 | Trip type: Friends getaway

Having read various reports of Rose and this hotel prior to our visit I was somewhat concerned when we arrived for a single night stay. I had no reason to be. We were greeted by the proprietor Rose and the receptionist Amy, both of whom were exceedingly pleasant. Our room was comfortable and our breakfast was most enjoyable. Because we... more

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1 of 5 stars
Sydney
6 Oct 2009 | Trip type: Couples

Stayed here long weekend in October - very dissapointed. Some of these points are only minor things - but they all add up.. *$40 for champagne, handmade chocolates and strawberries – turned out to be a flat white wine, 4 lindt chocolates and 4 strawberries. *Chipped/peeling paint. *Floors were so creaky it was ridiculous. *Really strong cold breeze coming from... more

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5 of 5 stars
Newcastle NSW
16 Sep 2009 | Trip type: Couples

My wife and I stayed here mid-September 2009 and had a wonderful time. A great room, (313 - but some others are the same) with 2 Queen-sized beds, table and 2 chairs, desk, tea/coffee making facilities, large bathroom with bath & shower. Nothing in the bar fridge other than long-life milk. Breakfast was excellent. Rose was very friendly and we... more

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1 of 5 stars
Sydney
8 Jun 2009 | Trip type: Family

I saw the review after I had booked at this hotel - but decided to proceed and give them a chance - BIG mistake. Nothing malicious - all true - the police were also there. I booked via an online service, to have a night away in the mountains with my 5 year old autistic son. I've booked accommodation online... more

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1 of 5 stars
collaroy
24 May 2009 | Trip type: Couples

Oh dear, where to start? 5 star hotel, i don't think so. More like crumby motel. ROSE the owner/manager was initially very welcoming. Then, when we had no hot water for a shower and we let her know, all she could say was, "oh well, you will have to wait til it reheats, maybe 20mins or so". No apology. Ok... more

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4 of 5 stars
sydney
27 Apr 2009 | Trip type: Family

we booked this hotel prior to reading reviews so we were quite sceptical upon arrival as to what to expect after reading some recent reviews. however we found this hotel to be a beautifully restored building ,extremely clean good size room with a nice breakfast included in what we thought a competitive price. no view from room and hotel restaurant... more

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1 of 5 stars
wollongong
19 Apr 2009 | Trip type: Family
1/1 found this review helpful

I booked a night's stay for late April using the net to make the booking. All looked great on the website. The problem was when I went to confirm the booking by phone and ask a few questions about facilities. I called on Good Friday, my only opportunity to call before heading off on another trip. I was greeted by... more

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1 of 5 stars
Australia
16 Apr 2009 | Trip type: Couples
2/2 found this review helpful

I have to agree with the previous reviewer. I found the lady owner to be aggressively rude and obnoxious. She seemed to feel that guests were there to torment her...a simple question was greeted with a tirade of irrelevant and aggressive retorts. more

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1 of 5 stars
24 Mar 2009 | Trip type: Friends getaway
4/4 found this review helpful

I stayed here with a girl friend a couple of weeks ago. We booked well in advance and requested a room with two beds, and early check in. It was confirmed that we would have two queen beds and yes the early check in was possible. When we arrived we not only found out that the room wasn't ready (I... more

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Palais Royale Blue Mountains Also Known As

  • Palais Royale Blue Mountains Katoomba
Address: 230 Katoomba St, Katoomba 2780, Australia
Hotels in Katoomba Palais Royale Blue Mountains
2.5/5.0
29