My husband booked a surprise 2 night stay. We had one room for ourselves and our children 8 and 10years old. It was wonderful. Very spacious room, nicely furnished with beautiful fabrics etc...it was perhaps a little tired, but this did not bother me. In fact I far preferred the feel of this hotel to the more slick and smart... More

We booked a weekend trip to Lilianfels following a strenuous time at work. With high expectations we had envisaged this to be luxury break out of the city that was to leave us recharged and relaxed, but we left feeling dissapointed. Upon arriving we took a dining table in the lounge and waited to be acknowledged by the waiting staff,... More

Our stay here was a disappointment and we left feeling overcharged for absolutely everything. The hotel itself and mostly cold staff (with the exception of the concierge and spa staff) present an image of accommodation that charges based on location but not quality. Reading some of the recent reviews, it seems we are not alone in our experience. As an... More

We've had this on our list of "must stay sometime" places for many years, and finally had the opportunity to stay, albeit only for one night. We were not disappointed. The room was spacious and well appointed, the atmosphere was quiet and unhurried and the staff were professional and expedient - one of those places where you can't help but... More

This; our second review of Lilianfels. The first we proclaimed this hotel to be our favorite in Australia due to its opulence and old world superior service. This was a time where Lilianfels was under the influence of the majestic world renown The Orient Express Group. On hearing the news that it was recently sold and no longer part of... More

If you want to be spoiled go here. Rooms are old world and large, beautifully decorated, the towels are huge which I like my pet hate is tiny towels. Bathrobes and slippers provided which you can use to go to the indoor pool or outdoor pool and also the spa which is fantastic. The staff are excellent nothing is too... More

We stayed there two nights and everyone in reception was so pleasant. The breakfast and lunch staff were delightful and the food excellent. Our bed was deliciously comfortable and the decor olde-worlde. We felt we were in a grand charming comfy country mansion -no contemporary coldness here. We loved the view out of our window-gorgeous mountains and a wonderful garden More

This is a beautiful hotel, at a great location opposite the three sisters and many walks start close by. One concierge in the hotel was good and very helpful, the others were pretty cold, unhelpful and seemed snobby. Our motif voucher for the accommodation spoke of an upgrade that was not offered by the staff and we were put into... More

Had a pleasant stay for 3 nights over New Year. You get the feeling that they're not taking care of some of the details. There were many fine aspects to our stay - reception and concierge were excellent, but service elsewhere was patchy and lacked a little in customer focus. While our room was serviced each day, the carpet was... More