35 Reviews 
we stayed on 05 and 06 May 2012. While our room was a little tired and had no internet connection,oh and the heating in our room did not work properly. The owners and chef were wonderful, friendly and fantastic hosts. Our meal in the Restaurant was supurb (cispy pork belly) and they were happy to help. We felt welcomed and...
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Thank you for taking time to write this review. We apologise for any inconvenience. We try to make our guests stay as memorable as possible. The internet has been fixed, (power outage knocked the system out) and new boiler is being installed. The pork belly is in great demand, with another guest from Queensland was raving about it yesterday. Tommy...
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What an overpriced nightmare. NO love and NO pride in the room we stayed in. For a hundred bucks got to sleep in a bed that would not be picked up off the side of the road. You could feel every spring in what ever was left of the thin hard cover of this musty bed in a run down...
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As business people who rely on customer satisfaction as a prime means of marketing, we are totally surprised at your review. Our records show that you booked a twin share room, but were upgraded to a two room unit on the groundfloor as you indicated you had hip problem. This room was shown to you before you checked in and...
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Hi Chandra and Saras
Thank you for making us feel so welcome when my wife and I recently stayed with you, much appreciated
We will certainly be staying with you again and recommending you to others we know that are heading your way.
Once again, thanks for your hospitality, I look forward to seeing you again soon, your Goat Curry...
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Thanks Paul.
It was a pleasure hosting you and your wife. We look forward to seeing you.
Saras and Chandra
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Motel was averag in almost every way. It was clean but the fittings needed a bit of sprucing/modernising. The wash basin was in the bedroom because the bathroom only had room for the toilet and a small shower cubicle.
Thank you for taking time to post a review. The Marlborough was built in the 60's with comparatively larger rooms than others in Australia. The motel has been refurbed many times since. Our Deluxe Spa and Deluxe rooms were recently refurbed and the Executive and Budget rooms are in the process. All our rooms have similar configuration, the vanity is...
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The host was a pleasure, nothing was too much trouble. Great service, great food & wine and I slept like a baby. I'll stay here again when I'm in the area!
Thank you. Look forward to seeing you again. Chandra
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Good value, great and friendly staff. Although there are no vegetarian options on the menu staff were very happy to prepare a vego meal and it was delicious.
Thanks Gail. Our Chef has prepared a new menu which includes a vegetarian option. Chandra
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Staff were lovely and very friendly.Rooms were good with a fantastic shower. Restaurant was closed as it was sunday, however were given alternative choices. Worth a stay. Nice sitting outside checking out the view.
Thank you. Look forward to seeing you again.
Chandra
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My husband and I arrived in Cooma staying 5 nights during November.The personal service given to u s is to be highly reccommended. Chandra his wife & daughter went out of their way to please you. our rooms were clean & comfortable, The beds & pillows just like home, The meals yummy, breakfast would last you till dinner when a...
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Booked for 2 nights as our daughter was performing in Cooma. Arrived a little after 7 on Friday night . Hoped to have tea there but were informed that the chef had unexpectedly decided to be absent until Tuesday. Went to room. Room makeup was 2 bedrooms of good size, clean ,comfortable beds, pretty well set up and overall not...
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This is very embarrasing. We had just taken a week off after 18 months and had placed a relief manager in place. As he explained, the portable phone worked outside the motel building but for some reason, would not work in his room. So we sincerely apologise for any convenience we caused you. Our relief manager explains that a room...
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I stay in many motels for business and overall this one does not rate too badly for Cooma. Like most accommodation in Cooma, this one does not have electric blankets. Arriving late on a winter's night, I found the reception from staff to be warm and eager to please. They told me up front that the air conditioner takes a...
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Thank you for taking time to advise of your concerns. We thank you for your kind comments. We aim to please but do need to know the issue at the time so that we can resolve it. Rooms have central heating and reverse cycle. Where people still feel cold we are happy to provide additional blankets and portable heating to...
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