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All 3 Forrest hotels »

Rydges Capital Hill Canberra

4.0 of 5
998 Canberra Ave, Forrest 2603, Australia
Hotel amenities
Rydges Capital Hill Canberra
Ranked #2 of 3 hotels in Forrest
3.0 of 5 stars 235 Reviews
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235 reviews from our community

What travellers say about this hotel
  • Room service(11)
  • Very comfortable(9)
  • Parliament house(8)
  • Buffet breakfast(7)
  • Dream bed(7)
  • Good value(5)
  • Great location(5)
  • Reception staff(4)
  • Friendly and helpful(3)
  • King spa suite(3)
Traveller rating
    44
    59
    63
    34
    35
Only show reviews for Family (61) | Couples (81) | Business (49)
Date Rating
Sydney
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2012

This suited us perfectly for a weekend going to the football & visiting Canberra sights. The rooms, particularly the bathroom, however are really tired and the breakfast was slow and very very ordinary. Bed was comfortable which was the main thing, and the walking distance to Manuka was ideal for our purposes. More

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Casey Kerr, Promotions and Marketing Executive at Rydges Capital Hill Canberra, responded to this review
20 May 2012

We hope you enjoyed the footy game at Manuka Oval and thank you for taking the time to review our hotel. We are all looking forward to an upgrade in the near future of our rooms and common areas. I will pass on your comments regarding the breakfast to our Food and Beverage Manager. We hope to see you again... More

Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 May 2012

We stayed here for our wedding night, in the so called honeymoon suite. When we showed up we asked for a bottle of champagne and were told room service was closed (I was wearing my wedding dress and obviously needed a drink) they didnt even suggest that there was wine in the mini bar. the concierge then asked for money... More

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Casey Kerr, Promotions and Marketing Executive at Rydges Capital Hill Canberra, responded to this review
15 May 2012

Thank you for taking the time to review our hotel. We appreciate you bringing these items to our attention. Upon arrival we do need to take a credit card security swipe, your card does not get charged. The buffet breakfast is available upon request when booking the room and at a cheaper rate if pre-booked. In regards to the skylight... More

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1 of 5 stars Reviewed 12 May 2012

Stayed one night –too many. I have stayed in motels in one horse towns that were cleaner and and a more comfortable bed. Thick film of dust on everything. Air cond couldn’t be used as it made a gurgling sound. Shower had tepid water only. Room faced onto atrium where the hotel restaurant was – so noise until after midnight... More

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Casey Kerr, Promotions and Marketing Executive at Rydges Capital Hill Canberra, responded to this review
15 May 2012

Thankyou for reviewing our hotel. All feedback is important to us. I will be liaising with the Executive Housekeeper and ensuring that the rooms are being cleaned properly. We apologise for the noise level, in the future please contact reception so that we can make your stay more comfortable. More

Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

In Canberra for business conference. Pre-booked. Fast, hassle-free check-in. Hotel passage-ways and rooms look a little tired - doors chipped, toilet cistern chipped, bed head-board very dated, but....excellent bed, good sound-proofing, and very large bedroom. Bathroom slighlty larger than most. What I don't understand with hotels such as this, is that they are quite expensive for the "room only", then... More

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Michael Sharp, Front Office Manager at Rydges Capital Hill Canberra, responded to this review
9 May 2012

Thank you for taking the time to review our hotel. We are currently investigating upgrading the hotel as we are aware that the rooms and common areas are in need of some love and this should happen in the near future. I will be personally speaking to our staff at reception, as I do think you are correct, that they... More

Sydney, Australia
Top Contributor
64 reviews 64 reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

We booked in with no hassles, reception were friendly & happy to assist, as we had arrived late at night after a long drive. Walking into our room was a bit disappointing. My initial reaction was to say how big it was, but then we noticed how dirty the carpet was & how chipped & tired the furniture was. The... More

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Michael Sharp, Front Office Manager at Rydges Capital Hill Canberra, responded to this review
2 May 2012

Thank you for taking the time to review our hotel. It’s a shame that your first impression of the room was poor, if you would like to advise me of your room number when you stayed here I can pass on to housekeeping, that the carpet had not been cleaned properly. We understand that the furniture in our rooms is... More

Victoria, Australia.
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 21 April 2012
1
person found this review helpful

I was in Canberra for few days at a conference, and enjoyed my stay. The staff were very friendly, and helpful, and the location suited my needs very well. Canberra can be a funny place, and it was hard to find any nearby places to eat, so I was forced to order room service for dinner. It turned out to... More

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Michael Sharp, Front Office Manager at Rydges Capital Hill Canberra, responded to this review
22 April 2012

We are so pleased you enjoyed your stay with us. Thank you for the positive feedback and we hope to see you again in the future. More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 20 April 2012

We stayed over the Easter weekend having booked two rooms on wotif.com, one for my wife and I and the other for her parents. First impressions weren't great - the young staff although pleasant enough were pretty casual and lacking in the kind of presentation and polish expected of a good four star hotel. When we got to our room... More

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Michael Sharp, Front Office Manager at Rydges Capital Hill Canberra, responded to this review
22 April 2012

Thank you for taking the time to review our hotel. We are going through some changes in the hotel, and we do have some new staff members. The new staffs members you encountered have not yet received there uniforms and are still in training so I do agree that there presentation should be more polished and I will be personally... More

South Coast, NSW, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 April 2012

Got a greal deal because I was able to combine my Rewards points for 1 night with an extra two (called ahead to make sure we didn't have to change rooms). This was on the Easter weekend as well. Lampshades beside queen bed had sharp edges. Even though we were road side of hotel room was very quiet. Parking spots... More

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Michael Sharp, Front Office Manager at Rydges Capital Hill Canberra, responded to this review
22 April 2012

Thank you for taking the time to review our hotel. Your comments are important and I will be following these up with Housekeeping and the Health Club. Because you stayed on the Easter Long Weekend, the hotel was fully booked out and therefore I certainly agree that the Buffet Breakfast would have been busy and the heaters are now turned... More

Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 15 April 2012

The service was average and the room outdated and very dark. The bathroom was particularly old and unsafe with a shower in the bath and shower curtain and no fan extractor so all fogged up when in use. There was not enough light to read by day or night! We received a wake up call one morning at 5.30 that... More

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Michael Sharp, Promotions and Marketing Executive at Rydges Capital Hill Canberra, responded to this review
16 April 2012

We alway appreciate our guests feed back. It was unfortunate that you didn’t enjoy your stay with us. I would like to apologise for the wake up call that was not requested and I will certainly pass on your feedback regarding the bathroom being unsafe and the insufficient lighting. Thank you. More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

This is a nice hotel from which to enjoy Canberra. It is in a very pleasant location within walking distance of Manuka shops and the National Gallery. The rooms are large, clean and spacious, with lots of pillows on the beds. Service was fine, and breakfast was okay for this class of hotel. More

Was this review helpful? Yes
Michael Sharp, Front Office Manager at Rydges Capital Hill Canberra, responded to this review
16 April 2012

Thank you for your positive feedback; it’s always a pleasure to hear our guests enjoyed there stay with us. We hope to see you again soon. More

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Additional Information about Rydges Capital Hill Canberra

  • Rydges Capital Hill Hotel Canberra
  • Canberra Rydges Capital Hill
Address: 998 Canberra Ave, Forrest 2603, Australia
Price range (per night):* INR8,950 - 19,420

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