We stayed at the Sara'yi at Palm Cove for 5 nights in an ocean view/spa room for $150 a night recently and we were not impressed at all by our experience. -There was no day spa as advertised. -Although there was a front/tour desk, there was never anyone attending it. When we arrived, we were greeted, but for the rest... more

Getting away for a well earned break and a total relax is my idea of a holiday. Palm cove is a jewel in Queensland’s crown to start with but our stay at the Sarayi Resort made it an experience to remember. We fell in love with it at first sight. Such a pity the restaurant wasn't operating during our stay... more

Accommodation is different things to different people. When my wife and I go as we have on holidays we generally want to veg-out for the first few days and relax. Go out for most meals and use the hotel for rest , refresh, and a base to tour places within a days travel. This place has all the needs we... more

If you want to flit about the nightclub scene or rub shoulders with the rich and famous, or live the high and expensive life don't come to Sarayi. If you want to get away and see the Great Barrier Reef this is the place. It's an hour or less away from the Reef and other attractions including the nightlife. Palm... more

This hotel and the personnel do not warrant any business. We checked in with a young lady who had a man looking over her shoulder. He asked her three times if we had prepaid for the room – clearly his top priority - before we were given a key. The room itself looked clean, but smelled like urine. The air... more

I read the other reviews after i booked my trip. I became very scared of what I would end up with. The pool is small and not well kept. The view and peace on the roof is awesome. My daughter and I had a daddy/daughter dinner all by ourselves w/o having to deal with interuptions. This place is right on... more

After my friends and i saw the reviews, we were quite skeptical about the place. But we were left with no choice because all the other reasonably priced resorts in front of the beach were fully booked. We got there around 11.30am and the person at the reception, whom i supposed is the owner told us we could only check... more

I booked this Hotel in February and then read the reviews. I went to the hotel with trepidation as a result. We arrived in the morning and were welcomed in by the owners wife, who even moved her car from in front of the hotel so I could park. Kesi then looked after us and was very helpful and informative.... more

Got married in palm cove in january, Booked this hotel for family to stay at as it looks very impressive from the website. The truth is, You only seen the manager when he wanted money, No bar/restaurant facilites as advertised, The pool was like pea soup!! and yes very aggressive owner. more