Our stay was very good overall. The exception being our room developed a noise not unlike a faint jackhammer in the wall on day 7 of 10. While our initial report was not acted on immediately during the day while we were out, it certainly was by the late afternoon. Katrina from the front desk was superb in arranging an... More

The apartment was of good quality, lots of room clean (when we first got in) and tidy with friendly staff. The only negative that I can say was that the cleaner came Saturday morning and we asked her to come back another day as we were not going anywhere that day, but she didn't. So our apartment was not cleaned... More

Reception staff were lovely and inviting. Offered to replenish stock when required, eg. coffee, toilet paper, shampoo etc. which is unusual for apartment style accommodation. No strict rules or threats of fees to be imposed if for example if rubbish is not removed etc. At the last apartment we stayed in at Mission Beach, the information stated that if a... More

We enjoyed our stay very much. The hotel was handy to the whole area. We simply parked the car and walked to dinner and walked the other way for breakfast the next day. The staff were friendly and the service was efficient. The room was very nice and clean.

Great room, very handy to have washing machine and drier and a good kitchenette. Downside was the bathroom was dirty on the floor, shower could've used a better wipe and room was not cleaned once in 4 day stay. That being said it was still great value and the woman on the front desk was relaxed and friendly.

After we checked in at the Silvester Palms up the road we felt that we needed a drink as the tripadvisor description was definitely more flattering than the reality. Walking down the Esplanade we saw a number of nice hotels and decided to simply walk in and see what was available as it is still low season. One look at... More

I had stayed here 3 years previously and had a lovely time. Both times I was staying as a private apartment guest. This time I was treated like an unwelcome visitor. The air con quality has gone downhill dramatically, there was one night I was so uncomfortable I couldn't sleep. You can only use appliances after 6pm at night. The... More

Overpriced, underserviced. The pool was almost unusable with so many leaves the bottom was invisible. At a tropical location, the pool should be star of the show ! For almost $300 per night I expect a lot more than this place offered.

On the Palm Cove esplanade. Management is excellent for this property that is quiet at this time of the year. Ten points to the Manager, who is just a very efficient and friendly person. Dishwasher in our room was not working when we arrived, nor was it working the day we left 7 days later. I asked constantly. I was... More