I feel as the information given in the website was misleading as it did not reflect the service I received. My experience of Paulina was that she is not as 'nice' as she makes out to be in her website. Clearly every one else who has reviewed has felt differently about the service, but this how I experienced it.

Our holiday in Nelson was made even better by the wonderful accommodation at Joya and the host Paulina. Accomodation is very clean and conveniently located a walking distance to the city centre. The garden is just stunning and the studio itself gives you a feeling of warmth. Our host was very helpful and friendly, serving us a delicious, healthy breakfast... More

What an amazing place this is in the pretty town of Nelson! Joya offers a tranquill and beautiful place to find peace and calmness a haven to come to after all your travels and a great place to start trips to like the Abel Tasman. The place looks absolutely stunning with flowery garden views, gorgeous rooms, very clean and tidy... More

We stayed in the Villa Studio for a few days. It was lovely and fully equipped with everything we needed to use as our base of operations for excursions. Paulina absolutely made this experience great. She makes amazing breakfasts and she has a vested interest in making sure her guests have a great time. She has great recommendations but whats... More

Words can not explain what a delight this find was. After trawling around Nelson looking for somewhere suitable to welcome my partner to New Zealand with, Joya exceeded every ideal I could have. Natural wood filled GORGEOUS apartment, fully furnished and with absolutely everything we could need. Large open plan, sunlight filled living space, a bed big enough for 4... More

Stayed in a garden villa with its beautifully landscaped gardens and refreshing little pond in front of the porch. The space was more than adequate with kitchen and enough living room. The beds pleasantly comfortable. What makes this bed and breakfast so enjoyable are the many little touches that the owner Paulina extends to her guests. She reminded me of... More

What a lovely and tranquil setting in a superb garden. From the moment we arrived Paulina, owner and hostess, made us feel welcome and comfortable. She is extremely helpful and pleasant. We arrived suffering a bit of jet lag and were immediately accommodated far beyond any expectations. We were in an upstairs Villa with a beautiful view from our balcony.... More

If you're looking for somewhere tranquil and beautiful to stay in Nelson, then I wholeheartedly recommend Joya, run by the charming Paulina who could not have been more welcoming and helpful. I stayed here for four nights so that I could do some walking in the Abel Tasman park and it was the perfect spot - Paulina's delicious breakfast with... More

Luckily I was upgraded to the Garden Studio as a friend joined for one night... such a gorgeous self contained Studio with its own deck for catching the afternoon sun.. it was a great place for relaxing and replenishing the soul each day after the busyness of conference, wish I could have stayed longer... might just have to come back,... More