Service was really good, super friendly and gave personal attention. Room décor and amenities were modern and really clean. Had an awesome sleep on the bed and even though it is on a main road, the traffic was never annoying. Great location, really close to everything. Nelson is really beautiful, wish I could have stayed longer and seen more!

Walking distance from downtown; close to the wine country; and close to great coffee bars. The most wonderful and kind service (all staff treat guests like gold-the most attentive service ever). Not the most beautiful hotel but the best place to stay in Nelson.

Booked this motel en route on the Interislander ferry i-site. We were delighted with the Presidential suite - most luxurious and we felt like royalty. A lovely welcome from our host and a guided tour of the apartment. Spacious, clean and immaculate. Loved the small enclosed patio, queen sized bed and jaccuzi. A great base to explore the Able Tasman... More

Palazzo and motor lodge are not often used in the same sentence. So we came in skeptics. But the hotel is well--appointed and is close to the main thoroughfare in Nelson. Service was very, very good. The owners give personal attention. Nelson does not have a wealth of fine hotels. But the area is beautiful and this hotel is a... More

This was the second time we have stayed at the Palazzo, we stayed there for one night not long after it had opened, it was great that Kiera remembered us, not just looking at the file but she talked to us about our first visit. Wow! The quality of the service and facitities was still outstanding. The room was peaceful... More

I stumbled upon this hotel-motel purely by accident and what a superb find. The delightful couple and world travelers, Kiara and Bob have made this hotel a true home away from home. They are so welcoming and the suite they put us in was gorgeous. We were not expecting all the frills and fancies of an upscale hotel in a... More

We were in Nelson for a funeral (stayed 2 nights) - our unit was made availalbe to us late morning so we had somewhere to change. Management were most helpful to us - and we observed the same level of service being offered to others. We had a studio room which was very well appointed. WiFi without any hassle. Very... More

We spent two nights in the Palazzo Motor Lodge. What it lacks in terms of a scenic view it more than makes up for in its central location and the quality of the accommodation. The owners are exceptionally helpful and welcoming, and we have never stayed in accomoodation which is better equipped or more professionally serviced. We were given an... More

This is without doubt the best accommodation we have had in New Zealand. Our hostess was warm, welcoming and efficient. The suite was stylishly furnished and had quality soft furnishings. For the facilities we had everything we wanted and more - a spa bath, dishwasher, hob. The only aspect that could be improved would be to offer free wifi, instead... More