Stayed here early November and have to say that the service was fantastic. The double bed was too small but really uncomfortable it needed updating, perhaps to a queen and one that didn't let you feel every move that the other person made. Not really of the standard I've come to rely on with Kingsgate Hotels but as the only... More

Ended up having an unplanned stay in Whangarei, and being unfamiliar with location of motels chose this one on the spur of the moment because it was close to the Town Basin area with cafes and restaurants and we were tired from driving. Paid much more than we usually do per night, thinking we would live it up for one... More

I have stayed at this hotel many times over the years, although not recently. Unfortunately things have not changed since earlier visits. I must locate an alternative in Whangarei! Everything about it seems to lack something! The entrance, reception, bar, hallways and rooms are all outdated and don't inspire confidence that the stay will be memorable. Nothing was wrong -... More

stayed one night booked a standard room i thought the room rate was expensive $169.for one person. Check-in was ok was told were the room was, had to walk quite a distance which was a suprise as there wasn't may other people staying in the hotel. The room was a good size nice and clean. Had room service in the... More

On our latest visit, we found little to change our view that this hotel is a satisfactory place to stay. The hotel has been developed over a number of years. The standard rooms have showers and all rooms have air conditioning. The suites are rather gloomy and the aic con unit only heats/cools one of the rooms which are eqipped... More

Stayed here because the Husband usually stays here when on business... Not the absolute worst I have experienced but not the best. I do feel somewhat "mean" saying this as they did have some subtle "nice touches". The room had extra towels, which I love as the usual 2 towels for a couple is sooo not enough (woman need 1... More

Surly check-in staff that attempted to trick us into taking a more expensive room, then tossed my credit card at me (young, 'stout' fella). Rooms are tired and need a refit. The walls are paper thin. The only saving grace was a middle aged member of staff who was helpful...he would be better off working elsewhere. By far our worst... More

Price brought us here, but it was quite acceptable - much better than a lot of the old tired accommodations in New Zealand More

Large complex rooms tired and in need of refurbishment the restaurant is of a good standard with very good breakfast on offer. Could hear the guests across the hall and also above us \ Pleasant location with a make over this complex godd be fantastic. More