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Mercure Ballarat Hotel and Convention Centre

4.0 of 5
Hotel amenities
613 Main Rd, Ballarat, Victoria 3350, Australia
Ranked #10 of 30 hotels in Ballarat
3.5 of 5 stars 214 Reviews
Mercure Ballarat Hotel and Convention Centre
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214 reviews from our community

What travellers say about this hotel
  • Sovereign Hill(11)
  • Very friendly(6)
  • Buffet breakfast(6)
  • DVD players(3)
  • Motel room(3)
  • Swimming pool(3)
Traveller rating
    44
    90
    56
    16
    8
Only show reviews for Family (46) | Couples (126) | Business (27)
Date Rating
Melbourne, Australia
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW

When we booked this Mercure, we expected it to be a proper hotel. That is, with the rooms in the main building. What we encountered were motel-like rooms, spread out in the gardens. Their official photos do not reflect this. Although it is not false advertising, we feel it could be more clearly stated on their web site. Having stated... More

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Steven Savic, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review
29 May 2012

Dear Traveller, Thankyou for posting you feedback on trip Advisor. I was sorry that your stay did not meet your expectations. We certainly are different to a "traditional" concrete jungle hotel being set out in 7.5 acres of native Australian gardens. I was pleased that you found our rooms clean and presentatble and also our staff friendly. Aagain I am... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 20 May 2012

Our first stay at The Mercure Ballarat, will not be our last, after reading other reviews could say our experience was not a negative one. Have stayed at many Accor Hotels and found The Mercure Ballarat great. Beautiful garden setting. We had a standard room and found it very comfortable.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 19 May 2012

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Steven Savic, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review
29 May 2012

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Posted by an Accorhotels.com traveller
1 review
4 of 5 stars Reviewed 16 May 2012

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Sydney
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 16 May 2012

I recently stayed at this hotel on a business trip to country Victoria and ticked all the boxes for me. Internet - easy and fast to use, it amazes me how many hotels can't get this one right but worked a treat at the Mercure Ballarat. Friendly team - must be the country air, but everyone was welcoming and inviting... More

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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 May 2012 via mobile

Tried out their land & seafood buffet that is held on Friday & Saturday nights. The seafood was very nice. There was a good range to select from. I decided not to try their Land component. The other person I was with did and unfortunately found the slow cooked meat tough and the sausage not inspiring. The deserts were very... More

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Steven Savic, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review
13 May 2012

Dear Traveller, Thankyou for your post on Trip Advisor. Although great to read about the pleasant experience with our seafood I was dissapointed to read that other areas of the Land and Sea experience did not stack up. I have followed this up with our kitchen brigade to review menu and food types so we can ensure product quality across... More

Melbourne, Australia
1 review
3 of 5 stars Reviewed 4 May 2012

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Melbourne, Australia
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 May 2012 via mobile

I attended a conference here and whilst the buildings are starting to show their age it's made up for by the very good staff who are very attentive and eager to assist. Thy even opened the bar for us when we arrived late one night and wanted to sit in front of the fire for a couple of hours. Rooms... More

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london, uk
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

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Steven Savic, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review
13 May 2012

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Auckland, New Zealand
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

Only stayed here one night on a business trip. The hotel covers a huge area, would have been nice to get some time to walk around it. The room was comfortable, felt a bit dated though, clean nevertheless. Enjoyed the continental breakfast in the restaurant. The only complaint is about the internet which was very pricey - $11 for an... More

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Additional Information about Mercure Ballarat Hotel and Convention Centre

613 Main Rd, Ballarat, Victoria 3350, Australia
Price range (per night):* INR6,966 - 10,589

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Mercure Ballarat Hotel and Convention Centre
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