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All 31 Mackay hotels »

Whitsunday Waters Resort

Beach Road, Dolphin Heads, Mackay, Queensland 4740, Australia
Hotel amenities
Ranked #16 of 31 hotels in Mackay
3.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    4
    4
    5
    4
    2
Date Rating
TandTMelbourne
Melbourne
Senior Reviewer
8 reviews
5 helpful votes
3 of 5 stars Reviewed 5 September 2011

we stayed for 2 nights to attend a wedding at the resort. The resort is a self rated 4 stars. The room was 3 stars at best. We had an ocean view room and the outlook was superb, large grassy area with palms running down to the sea. It made for a fairytale wedding and the function, restaurant and reception... More

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MackayRach
mackay
1 review
5 of 5 stars Reviewed 13 August 2011

We stayed at the resort for a family getaway, although we are close to mackay ,it was a excellent break away from home,we arrived to the reception department and was greeted by a friendly receptionist who was more than helpful, Check in was so easy and orangised , Our suite was very clean and offered more than Just ocean views,... More

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Mick S
Noosaville, Australia
Reviewer
3 reviews
1 of 5 stars Reviewed 22 June 2011

I was booked into this "4 star resort" by my employer whilst on a business project in Mackay and had a miserable stay from 18 -20 June 2011. This resort is also known as the Dolphin Heads Resort. The suite I was allocated which overlooked the pool area was dirty and disgusting. It had not been cleaned by the housekeeping... More

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sarah555Mackay
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1 review
5 of 5 stars Reviewed 16 May 2011

I have reciently had my wedding at Dolphin Heads Resort, and I have to say it was fantasic, couldn't have gone better. The Staff (esp the function coodinators) where great, exceded my expectations!! We had our ceremony and reception here and all our guests stayed the whole weekend and didn't have to leave. My partner and I would highly recommend... More

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andigren
Emerald, Australia
1 review
1 of 5 stars Reviewed 15 January 2011

The resort looks great on the internet and is quite picturesque in reality, though my stay here commenced like this. We arrived rather late at 9PM and the first thing we noticed upon entering our room was a smell much like someone with foot odour had rolled up their socks in a wet towel and left them under our bed.... More

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snashlee
1 review
2 of 5 stars Reviewed 12 December 2010

We reported a faecel release in the pool and the situation was not dealt with the faecel was still siting at the bottom of the pool when we checked out the following morning.there were two dogs roaming round the resort.the room hadn't been vacuumed. There was some kind of food residue in the fridge. More

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muddy19
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 24 May 2010

All facilities available, the resort rooms are a little outdated and worn looking, though nothing was in need of urgent repair. The wedding was well catered, grounds well kept, all in all a very good experience. A little pricey in my experience, but professional and friendly service. More

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quest2sea
Airlie Beach, Australia
Senior Reviewer
9 reviews
3 helpful votes
3 of 5 stars Reviewed 14 December 2009

Location on the beach,looking out to northern beachs and islands is very nice.The pool is great as is the setting,but rooms are basic and daggy,food from the onsite resturant is poor(shut Sunday night).But if you wish to do your own thing(resort is quite a way out of town-need a car)ie enjoy the pool,beach, sun, or walk over to the Eimeo... More

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JolandaHarrison
Australia
1 review
3 of 5 stars Reviewed 19 October 2009

I love the Resort but parking area is too small, you can still parking your car but after that you can not get out from your car. They put list Menu in the bed room ( not much food in the list), and when i tried to order the foods for dinner there is none in the restaurant/ no food.... More

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Mat_The_Brat
Melbourne
2 reviews
2 helpful votes
4 of 5 stars Reviewed 24 March 2009

Please take note we had absolutely no expectations - Free flights to Mackay on Tiger Airways, why not take 3 days off by the pool. Dolphin Heads Resort doesn't claim to be 5 stars. The rooms are clean. All was working properly. The site is very well maintained, the pool is great, the band playing for the entire afternoon was... More

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Whitsunday Waters Resort Also Known As

  • Dolphin Heads Hotel
Address: Beach Road, Dolphin Heads, Mackay, Queensland 4740, Australia

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