A nice location is spoilt by the unprofessionalism of the Managers of this resort. Their unscrupulous behaviour and lies have left a very sour taste in our mouth. We secured our booking with an Amex card and were never informed that additional charges would be incurred for the use of this card. When attempting to checkout at approx. 7.30am, the... More

I had read the reviews on this page before we went to Illawong beach and was very worried about what it would be like, however was pleasantly surprised. We stayed in a cabin right on the beach front with a grassed area for the kids to run around safely. The beach was approx. 10 metres away, at low tide there... More

The name sounded promising but when I got there, it was a bit of a disappointment. The place looks a bit dated and slightly run down. The new owners were lovely and did all they could to accommodate me but it was not very organised - they didn't have a room for me even though they had documentation that I... More

Staff were extremely friendly and nothing seemed to be too much trouble. I should have read the reviews before going though, as the airport was extremely close and the noise was horrible. The spa wasn't heated and was too cold to go in, the pool wasn't heated either but the water was slightly warmer than the spa. The beach was... More

The location of the resort right next to the beach is very nice. The Villa's are comfortable though I was disappointed that there was no microwave in the kitchen. I was also a little disappointed that there ws no TV or airconditioner in the bedroom. My main gripe was that you are many kilometers from any facilities and there is... More

A group of us booked 11 units at Illawong Beach Resort and were very disappointed. We checked before booking that they had a BBQ as we wanted to cook together. It had been broken for some time and no effort was made to fix it. There was a tennis tournament on at the time which was why we were there.... More

Very nice place. Quiet location, however not within walking distance of anything, so a car is strongly recommended. Close to the runway of Mackay Airport, which causes occasional noise, but don't worry, it's not a very busy airport. We enjoyed the pool with shady places around. Each bungalow has 2 bedrooms, however only one airconditioner in the living room. In... More