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All 29 Mackay hotels »

Alara Motor Inn

4.0 of 5
Hotel amenities
52 Nebo Road, Mackay, Queensland 4740, Australia
Ranked #17 of 29 hotels in Mackay
3.5 of 5 stars 7 Reviews
Alara Motor Inn
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7 reviews from our community

    Trip type
Traveller rating
    1
    3
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Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 March 2012 via mobile

After driving 12 hours straight the alara hotel was the only hotel with a vacancy. While we can appreciate that Mackay is a mining town and rooms can be hard to come by what we didn't appreciate having to pay an extreme high rate for the last room. The room was clean and appropriate, customer service was good. However more... More

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Kelly Davidson, Manager at Alara Motor Inn, responded to this review
27 March 2012

Thank you "Sunsetlimitedtour" We highly appreciate your review as feedback is the best way for us to improve the quality and service for our guests. I sincerely apologise that your bedding was not comfortable. If it is possible I would love for you to let us know the room number and/or name and date of your stay. We are currently... More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 March 2012

the service was good the rooms were clean and and a good size, i stayed here on business it ticked all the boxes for a motel. - The issues i had were cost of the washer and dryer - The limited menu (note i was a long term tenant so may not be an issue to others)the food however is... More

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Kelly Davidson, Manager at Alara Motor Inn, responded to this review
13 March 2012

Good Morning, Thank you very much for your review. I have taken great thought to your feedback so have tried to come up with some solutions, unfortunately I am unable to change the price ($4 per load) for the washing machine and dry. I also apologies that our menu selection is limited, I know this is hard when you are... More

Bowen, Australia
1 review
2 of 5 stars Reviewed 9 November 2011

i booked in, for a executive suit so as to have the extra for so my son was not sleeping in the same room. ac did not work in his room. i told the office and the manager was out. the did not come and check it at all. i complained about 3pm also dirty finger marks on wall blown... More

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5 of 5 stars Reviewed 1 August 2010
3
people found this review helpful

I stayed at the Alara Motor Inn when i was in Mackay with my partner. We were very happy with the service we recieved. We stay on a Thursday and Friday night. On Thursday we had a meal in the restaurant which was lovely we both were to full for desert a real sized meals YAY. The price was what... More

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Brisbane
2 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 31 August 2009

The Alara Motor Inn has recently been renovated. I am 27 years old and have been going to Mackay for various reasons all my life. The motel has been on Nebo Rd for as long as I can remember. It has never had a 'facelift' as far as I can remember. However, their claims on their website of 'recently renovated'... More

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Alberta
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 20 March 2009

We were extremely disappointed in our overall stay at this hotel. We actually stayed here on 2 separate nights a week apart. The first night we checked in we had a great staff member checking us in who gave us directions to restaurants and recommended some good ones. The rooms have all been renovated. (Refer to their website not Expedia... More

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Cairns, Australia
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 January 2009
1
person found this review helpful

We stayed at the Alara Motel for one night while on a driving holiday. We arrived on a particularly hot day (after a particularly hot and dull drive from Rockhampton) and were pleased to find our room was ready for us despite our early arrival. After our drive all we were interested in was cooling down in a comfortable room... More

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Additional Information about Alara Motor Inn

52 Nebo Road, Mackay, Queensland 4740, Australia
Price range (per night):* INR9,195 - 10,644

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Alara Motor Inn
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