Friendly happy staff. Great service. Rooms are very spacious and comfortable. We requested a quiet room but some other guests and children were so noisey you could hear them in china so not the managements fault I guess. They did try to quite them. Even though office was closed Easter Sunday, management were still able to book us taxiand were... More

The room was very small and right next to the pool and BBQ area and car park, therefore very noisy (we requested a quiet room ). Other guests started drinking and screaming at 7am at the pool and the neighbour's shower had screaching pipes that woke us every morning at 5 am. We had to pay extra for a DVD... More

We arrived at 8.30am (after agreeing that we could check in early) and were welcomed by Manager, Donna who checked us in and we went to our room, number 28 which we were instantly very pleased with. We had originally booked to stay here for 2 weeks and we were so happy with the service and the location that we... More

we stayed here in December of 2011 !!.. there were 3 adults and 2 children. I live in sydney and booked for 7 days under the assurance from the management that the room was semi self contained and was clean and big enough to house us all,... so we arrive and were greeted in an abrupt manner and sent off... More

On arrival at the sunshine beach resort, we went to the reception to get our keys. We are a family of 2 adults and 2 children and therefore booked a family room. It was only for one night so wasnt expecting alot as it was the last night of our holidays and chose the motel for its location. WELL where... More

We chose to stay here again as we were made to feel so welcomed previously. We arrived quite late & Donna ( manager) was so friendly & remembered us !!!. & her Dad helped my husband guide our car,trailer & boat through the back gate. The reception area smelt of lavender which was nice , my husband was looking through... More

A friend and I stayed here twice for different family events. It is so nice and refreshing to meet such a lovely and positive person. Donna the Manager was so helpful and accommodating to our requests and silly enquiries. The rooms are kept neat and clean and the environment was very friendly and relaxed. My boss recommended the motel and... More

There was chewing gum left on the bedside table, the bed was hard, the room didn't look anything like the picture on the net, bathroom door wouldn't close, staff were friendly but not very professinal, we were woken up extremeley early by a class of asian kids screaming at each other in the corridors it would have been nice of... More

On Big Day Out weekend- one of the busiest weekends on the Gold Coast each year- we had an awful experience at this hotel. Despite having a confirmation email, and printed version of said email, our booking 'did not exsist'. When we arrived at the hotel (a 2 hour drive away), we were rudely told by the reception desk that... More