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All 22 Gladstone hotels »

Rydges Gladstone Hotel

4.0 of 5
Hotel amenities
100 Goondoon Street, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
Ranked #3 of 22 hotels in Gladstone
3.0 of 5 stars 38 Reviews
Rydges Gladstone Hotel
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24 traveller photos
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38 reviews from our community

    Trip type
Traveller rating
    9
    11
    5
    5
    8
Date Rating
gold coast
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Working”
4 of 5 stars Reviewed 21 March 2012
1
person found this review helpful

Hotel room nice and clean, fantastic bed. Amy at the front desk was a pleasure to talk to and could not be more helpful, thanks

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
2 April 2012

Thanks for your comments in regards to your stay here at Rydges Gladstone. Our Rydges' Dream Beds are certainly comfortable I am glad you enjoyed it. I will pass on your comments to Amy...they are very much appreciated! More

Auckland, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“WE ENJOYED OUR STAY”
5 of 5 stars Reviewed 27 February 2012

I recently stayed at Rydges Gladstone with my wife and we enjoyed our stay. It is a bit dated hotel but they are up to date with the standard of services and well managed. As we stayed earlier with Rydges hotels in Auckland and Queenstown in New Zealand we preferred staying with them in Gladstone and they exceeded our expectation.... More

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
2 March 2012

Thank you for your comments...we do strive to ensure that all our Rydges properties excel at the highest level of service and guest satisfaction as a group. I will certainly pass on your comments to our food & beverage team - it is very appreciative. Our hotel is heading into stage 2 of its upgrade over the coming months which... More

Noosa, Australia
1 review
“Needs an update, great service though!”
4 of 5 stars Reviewed 7 January 2012

I recently stayed overnight at Rydges Gladstone for business. The hotel staff were fantastic and very helpful when I had questions about the town and property. The hotel is very clean and in need of an update. I mentioned this to the reception desk and I was advised that they are about to begin a refurbishment of the rooms. This... More

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Thank you for taking the time to pass on your comments, all feedback is greatly appreciated as we genuinely want to know what our guests think about our facilities and service. We are commencing phase 2 of our hotel upgrade very soon which will incorporate all rooms, restaurant and hotel foyer. We are very excited with this and looking forward... More

Cairns, Australia
1 review
“Happy New Year!!!!!!!!!2012”
5 of 5 stars Reviewed 5 January 2012

We stayed here on New Years Eve as a party of 4. Beautiful hotel and a great location. The staff at reception were great, but the rooms needs upgrade. Enjoyed the swimming pool and harbour view from room. We must return. We had a fantastic meal here. Started off with predinner drinks followed by dinner. Simply amazing. Restaurant staff had... More

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Thank you for your comments regarding our staff and service, they are very much appreciated! We place great importance on the service and product we provide and your feedback assists with this. I am glad you enjoyed our restaurant food and service we are lucky to have such a great chef who produces good quality food in a regional area.... More

1 review
“Stopover”
4 of 5 stars Reviewed 4 January 2012

Stayed 2 nights on a stop over to heron island. Staff were so friendly and helpful. Had a lovely meal in the restaurant for breakfast and dinner for a decent price. Very comfy beds!

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Great to hear you enjoyed your time at our hotel......our goal is to provide a totally satisfying experience to each and every person who stays at Rydges Gladstone. Thank you for your feedback, it is very much appreciated......also its good to know that our new Rydges Dream Beds are relaxing and comfortable More

Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Faulty towers would be a pleasure compared to this dump”
1 of 5 stars Reviewed 2 January 2012
2
people found this review helpful

Dirty old carpets , scanky bathroom,smelly bed with crappy mattress,the only good thing this dump had going for it was the staff and the exit sign,never again unless they knock it down and replace it with a tent which would be far more pleasurable

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Thank you for taking the time to pass on your comments - we sincerely appreciate this type of feed back as we genuinely want to know what our guests think about our facilities and service....good or bad. In the coming months we will be heading into phase 2 of our room upgrades incorporating all furniture, fittings and carpets. Late last... More

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104 helpful votes 104 helpful votes
“I was reminded of US”
5 of 5 stars Reviewed 12 December 2011

Although an Australian owned hotel chain, but this hotel gives me a feel of the good US hotels we have stayed in during our tour there a few years ago. We were 'forced' to stay in the hotel after bad weather caused our helicopter flight to Heron Island to be cancelled. Last minute search for a hotel to house my... More

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Thank you very much for your comments pertaining to our hotel and service.....all where very much appreciated. It is always pleasant to hear when our guests enjoy their experiences with us More

Mooloolaba, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Drap”
2 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

The high cost reflects lack of competition rather than quality of hotel. Very sad, dated decor. The room was clean and had the basic requirement in refreshments and toiletries . The bed was comfortable and clean. However the decor was tacky and worn. The only chair was torn and worn away in places. Even in low occupancy we were placed... More

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Thank you for taking the time to highlight the areas of our hotel and service that you where not happy with. We are very much appreciative of all our guests comments and feedback which assists us in our continuing advancement of providing good customer service. All our rooms are currently being refurbed with higher quality furniture and fittings in line... More

melbourne
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Poor fittings”
1 of 5 stars Reviewed 24 November 2011

i stayed at this hotel last week and i have to say it was te worst room i have stayed in this year (23 different rooms). Firstly it cost well in excess of $300 per night - the room had no bedside lamps - the only light switch was at the door which iff nature calls in the night you... More

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Thank for highlighting these issues to us, it is very much appreciated as it certainly helps and assists us with knowing our guests experiences. Our rates are set within the regional source market and in line with demand. For the interim I have removed all old couches and replaced them with lounge tub chairs whilst our room upgrades are taking... More

Paris, France
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Lost the plot”
1 of 5 stars Reviewed 23 November 2011

It looks like the Ryges group is price gouging again... this is a terrible, old hotel that has had a very cheap facelift and dares charge $350 night for dirty rooms, collapsing furniture and almost enough space to swing a cat (but not quite) Staff were rude, unhelpful and the hotel tried to overcharge by nearly$390.00. After a 3/4 hour... More

Was this review helpful? Yes
stephen ratcliffe, General Manager at Rydges Gladstone Hotel, responded to this review
6 February 2012

Thank you for your concerns and issues raised pertaining to our hotel and service. All feedback is very much appreciated as with it we can gauge our levels of guest satisfaction. We are now into stage 2 of upgrade to our hotel and are currently updating all our rooms' furniture and fixtures. I apologise for the mistake our front office... More

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Additional Information about Rydges Gladstone Hotel

  • Rydges Hotel Gladstone
Address: 100 Goondoon Street, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
Price range (per night):* INR13,319 - 18,001

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Rydges Gladstone Hotel
100 Goondoon Street
Gladstone, Queensland 4680
Australia
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bathtub とても泳げるサイズではない、可愛いプール bathroom looking back into room from balcony
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