we arrived to the surprise that we needed to put down an extra $100 to get the key... I have never been asked to do this anywhere else. Once we got the key could not get a car park and had to park on the street, we stayed for three nights and had to park on the street every time... More

This 'resort' really should be designated a hostel, the rooms are run down and have obviously not been updated in the last 30 years, mildew has infested the bathrooms and outdoor areas are a disgrace, beds are old and in desperate need of replacing, no bedside lamps, analogue television only which will obviously cease when the area moves to digital... More

We are still here, i thought id best write this while my mind is fresh. I am writing this from my absolute worst experience ever in a hotel establishment. I organized a stay at this hotel over 4 weeks ago and was assured the payment would be taken from my account for the room at the time, but when we... More

Truelly disgusting very old and drab not worth the money and to my horror I was asked for a security deposit when I had the nerve to question this I was met with an argument from the desk staff. There was no parking and the place stunk so bad there is only 1 lift that works but its not too... More

Unwelcoming on arrival....it was made clear at reception that any changes to my booking had nothing to do with them ??(had not seen the room at this point) Then I was asked for a$100 security deposit ....which was a bit of a joke after I saw the room...so old and run down, horrible stale smell,dirty carpet ,curtains that did not... More

At the beginning of our holiday we stayed here for a couple of nights in an Ocean view room on the 10th floor. It was clean but in need of a make over, tired and drab colours. Basin had a big crack in it which didn't appeal to me thinking of how many bacteria would be lurking in it. Staff... More

The best part of this hotel is its location with two beaches, surf clubs, restaurants and shops all within easy walking distance. Both beaches have surf patrols and are safe to swim, Rainbow Bay is quite beautiful in its own right and great for kids. Coolangatta's main beach is littered with restaurants, so there are lots of choices including Italian,... More

Ok positives first. Beach location great for either side of the headland. Especially if you surf. Beds with crisp clean white sheets & pillows. Bathroom clean but tired (mirror losing backing, tiles cracked) Reception seemed ok and Kitchen manger very chatty and friendly. Breakfast. Ok but more canteen than restaurant. In a nutshell, this place looks like it was built... More

Amazing location we stayed there for a few nights and had a brilliant time. The views of the beach are beautiful and the rooms are clean and tidy. Its also perfectly priced which is always a bonus! If you can try and stay in one of the beach facing rooms do so!