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Hotel Ibis Wollongong


Corner Market & Church Street, Wollongong 2500, Australia
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Reviews you can trust

56% Recommend
3.5 of 5 stars 16 reviews
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By trip type
All (16)
[ Date ] [ Rating ]
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3 of 5 stars
Brisbane
13 Sep 2009 | Trip type: Couples

Booked online inadvance and non refundable to get the best price. Although the room was clean and kind of quiet (noisy air conditioner), the room is so tiny, even smaller than rooms we have stayed in Europe. The location is good, lots of restaurants, shops and the beach front close by. Would stay here again overnight. more

Management response from
Grahame Seymour, General Manager

Dear kpiddy , Thank you for your recent review of the Ibis Wollongong . I was glad to hear you found the hotel to your satisfaction and I have shared your positive comments about cleanliness of the room with our housekeeping team as they do take pride in the hotel and how our guests see it . The location as...

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4 of 5 stars
Batemans Bay, Australia
28 Apr 2009 | Trip type: Couples

My wife and I stayed at the Wollongong IBIS on Saturday night, 18.4.09. We have stayed there on several occasions and done other reviews. Check in: As usual check in was carried out in a very nice manner by pleasant staff. We got the room we asked for up high and fairly quiet. Room: Basic and compact but very clean... more

Management response from
Grahame Seymour, General Manager

Dear LesMary , Once again thank you very much for your feedback on your recent stay at Ibis Wollongong . I am very glad to read everything from your check in onwards was to your satisfaction and I have shared your comments with the staff including the Chef who takes great pride in his food and the F&B service ....

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3 of 5 stars
Sydney
8 Apr 2009 | Trip type: Couples

I only stayed at the Ibis because the Novotel was booked out for the Australia Day long weekend. Paying a good rate I found online, and only going to there to sleep, shower and watch TV I wasn't expecting much.....espeically for a 3 star motel. On arrival (just before 2pm), the receptionist curtly told me almost straight away that my... more

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4 of 5 stars
10 Mar 2009 | Trip type: Couples

The hotel is situated in the centre of Wollongong and within close walking distance of all shops and a large Mall. Also has secure parking which was good to see, as not all hotels have this. It came at a small cost of A.$10 The only thing I could say against this hotel is that the rooms are very small... more

Management response from
Grahame Seymour, General Manager

Dear Sherpas , Thank you very much for your feedback regarding your recent stay at Ibis Wollongong. I will be sharing your comments regarding the polite and friendly staff with our reception team and your comments about the spotless rooms with the housekeeping team. As you mentioned the hotel is very central to the mall in the city centre which...

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2 of 5 stars
Sydney
10 Feb 2009 | Trip type: Couples
3/3 found this review helpful

The Hotel Ibis in Wollongong was quite an ordinary experience if not mildly stressful. Upon arriving at the check-in desk I was served by an annoyed-looking staff member who’s attitude to my request for a late check-out with the Accor A/Club loyalty programme was short & to the point, that the late 4pm check-out “didn’t apply to Accor’s cheap hotel’s”... more

Management response from
Grahame Seymour, General Manager

Dear Genghis Kwan , Thank you for your post in relation to your stay at our hotel. I am saddened to read your stay here was " ordinary" , your constructive comments bring to my attention potential areas for development within our front office department .There is no excuse for front office appearing disintrested and for this I can only...

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2 of 5 stars
sydney
27 Jan 2009
1/1 found this review helpful

I had unfriendly encounter with the booking through the phone. the male staff at the other end treated you like an idiot really. maybe it was a late night around 10o'clock, too tired to speak nicely, when i asked would i need 2 rooms to accommodate my 2 kids, he speaks sarcastically "if you want to stay in this hotel,... more

Management response from
Grahame Seymour, General Manager

Dear Sydneylovers , Thank you very much for your feedback from your recent stay . I was disappointed to read your comments regarding the service you recieved . I have brought up your comments and feedback with all our service staff and can assure you this is not the customer service and attitude we strive for at Ibis Wollongong ....

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4 of 5 stars
Sydney
30 Sep 2008 | Trip type: Business, Solo travel
2/2 found this review helpful

This room was arranged by a work colleague and was clean, neat, a bit smallish but interestingly quirky... my room was very modern and overlooked an old churchyard. Loved the opening windows in the room and the louvres in the foyer. The hotel location is only a minute's stroll to the shopping mall and despite being solo, felt very safe.... more

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2 of 5 stars
UK
30 Jun 2008
1/1 found this review helpful

Booked this Wollongong IBIS hotel based on the mainly positive reviews to date on this site and used the IBIS main web site to book. I was sent the following confirmation wording exactly as described during online booking process: Standard 1 Queen Bed: 1 QUEEN BED NO ROLLAWAY ALLOWED MAX 2A OR 1A+1C23m² AMENITIES: wireless internet with broadband internet access,... more

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4 of 5 stars
colorado
21 Apr 2008
2/2 found this review helpful

I stayed here for 1 night while on a business trip in Australia. Overall, I'd give the hotel high marks in all areas except one: the room was very small, which surprised me at how small it was (I had to turn my suitcase sideways to get it around the bed to the other side. It was fine for 1... more

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5 of 5 stars
Blue Mountains National Park, Australia
29 Mar 2008 | Trip type: Friends getaway
3/3 found this review helpful

We live in the Blue Mountains west of Sydney but were travelling to Wollongong for a Keith Urban concert (about 2 hours by car). We chose the Ibis for an overnight stay. We could not fault the hotel. It is centrally located to everything we needed. We parked the car (yes, it is $10, but worth it for the convenience)... more

Management response from
Shannon Herrell, General Manager

Dear Patkoaus I very much appreciate your comments regarding your recent stay at the Hotel Ibis Wollongong. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team. Feedback such as this serves as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Hotel Ibis Wollongong Also Known As

  • Ibis Wollongong
Address: Corner Market & Church Street, Wollongong 2500, Australia