144 Reviews 
I have stayed at a few different hotels in Newcastle over the years, but the Crowne Plaza is my favourite. The rooms are reasonably sized and have always been clean. The staff have always been helpful and accommodating. The hotel itself is located on the Newcastle foreshore overlooking the coal terminals - it may not be postcard material, but it's...
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This is by far the best hotel in Newcastle, situated right on the water with the sea plane nearby and many good restaurants a few minutes away.
There is a friendly bar with a dining room next to it although I have not dined there as yet. My staff and I have been staying here for a number of years...
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Dear Movinon42,
Thank you very much for taking the time posting your review. We are very gratefull to you, your collegues and the many other guests who continue to stay with us for so many years. We know you have several accommodation options available to you so really appreciate your loyalty to the Crowne Plaza. The entire team really enjoy...
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Stayed here for a week recently for a business trip. The hotel location was excellent as it is located within the foreshore area. However, there are numerous large coal ships that uses the shipping terminal so be ready for loud horns from the ships (it's really loud!!) every now and then. Rooms are clean although the furnishings are a little...
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Dear bxs29,
Thank you for taking the time to post your review and acknowledging our great location, room service and the gym facilities available to our guests.
Low public and street parking are available within short walking distance of the hotel. With our Valet parking option we offer our guest the convenience and piece of mind of car parking in...
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We stayed at the Crown Plaza on a Saturday night a few weeks ago after a day in the Hunter. The location of the hotel was especially good to go out and enjoy the waterfront restaurants and cafes. We booked a room for about $315 which included breakfast. After our enjoyable night out in the area surrounding the hotel, we...
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Dear Megl78
Thank you for taking the time to review us at Crowne Plaza Newcastle and I'm very sorry about your poor breakfast experience.
I can offer no excuse for the lack of service in the restaurant other than to say that we are grateful for the opportunity to receive feedback and have already discussed this matter with our team...
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My husband chose trhe Crowne Plaza due to the fact it was close to the Civic Theatre where we were going to that night to see Kitty Flanagan the comediene. Who, by the way was terrific. On arrival at the Crowne we were met by the valet parking who took care of our car, booking in was very well conducted...
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Dear Mrs Bailey
Many thanks for your time to share this feedback
We are very fortunate with a great location and harbour views , so thanks for recognising this and acknowledging the efficiency and friendliness of our team.
We look forward to welcoming you back and if you haven’t already, please sign up for Priority Club Rewards, it’s free to...
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We stayed for one night in a harbourview room. Unfortunately no balcony which woul have made the room feel a bit less claustrophobic. Watching the activity on the harbour was great as was strolling along to cafe on the waterfront for brekky. We didn't eat at the hotel as there was a large & rowdy wedding party around we preferred...
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Dear SuzieQ121,
Thank you for your feedback and I am glad to see that you enjoyed our great location on the harbour. Especially during the weekends, our suites with balcony's that overlook the harbour are in very high demand and we wish we had more of them. Please feel freee to let us know your room preference, the next time...
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The need for our car to be serviced at Hornsby prompted a train trip and an overnight stay in Newcastle. This hotel was chosen due to it being a short walk from Civic station. It is in a fabulous, atmospheric location right on a working harbor. The very long, somewhat claustrophobic corridor could, i feel have had another couple of...
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Dear Janni821
Thank you for taking the time to share your positive comments.
What a great idea to take the train from Hornsby to Newcastle, it is a wonderful trip across the Hawksberry with time to relax instead of driving on the Freeway. We are fortunate with our fabulous location on the working harbour, on the promenade with many cafe's...
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Stayed for one night and I could not have asked for a better location, convenient to many cafes. Unfortunately I was not able to get a harbour view room but the room was clean, very comfortable and quiet. The parking is on the expensive side but there isn't really any other choice as street parking is impossible. I found the...
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Dear Janni821
Thank you for taking the time to share your positive comments.
What a great idea to take the train from Hornsby to Newcastle, it is a wonderful trip across the Hawksberry with time to relax instead of driving on the Freeway. We are fortunate with our fabulous location on the working harbour, on the promenade with many cafe's...
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We stayed here one night to break up a trip back to Sydney from the Hunter Valley. We had a one bedroom spa unit facing the working docks. This was fascinating as there was plenty going on and we felt like we were part of it all...ships and tugs coming and going...occasional loud foghorn blast. Amazing how many people stay...
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Dear Patch4750,
Thank you for your positive comments about our restaurant, menu and staff and the great views from our harbour facing rooms. It’s definitely a view worth taking in!
The team has put a lot of work into our improved Seasalt restaurant and I like to thank you for acknowledging the high quality of the food and service staff....
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Stayed here for 2 nights over the easter period. Check in was ???? I asked for a free upgrade upon arrival , as i do with most hotels and usually i get a "yes" or a "no". In this case the on duty manager looked at me and laughed ans said " mate , i'll put you in the presidential...
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Dear Mr Basilious,
Thank you for taking the time to review your experience at Crowne Plaza Newcastle. While we appreciate your comments regarding our location, I am disappointed to see your reports about the service elements of your stay and take on board the areas where we should have done better.
We obviously misjudged your mood when you jokingly asked...
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