I stayed here for 3 nights over New Year 2011/2012.
I stayed in a standard room on the ground floor with 2 other girls.
The room we were in was set up as a twin with an additional put up bed. I found that this didn't compromise the space; we had plenty of space and the beds were very comfortable....
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Thank you very much for taking the time to put your review on Tirp Advisor
Our Courtyard standard rooms are 28 square meters so they are spacious and with three beds there is still ample space to move which you found for yourselves which is great. We have spent alot of money on the water system in this area so...
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DONT stay in one of the two bedroom apartments, These would struggle to get a 2 star rating. Not only was it dirty but it was tatty to say the least. there was a broken chair, ashtray on the balcony was full of cigarette buts. the table in the sitting room had a hole in it which was full of...
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Thanks for taking the time to put your response up on Trip Advisor.
As the apartments are in our management pool we are totally responsible for these and it would appear that there has been a communication breakdown when this was relayed to you.
The apartment and furniture been sub-standard in cleanliness and a broken chair is not up to...
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Got a free upgrade to lake view. Clean and comfortable. Value for money.
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Thank you for taking the time to put your comments up on Trip Advisor
I am glad that you enjoyed the upgrade to one of Deluxe Lake View rooms.
They have unbridaled views overlooking Lake Wakatipu and the colours in the rooms work well with the fabulous vistas over the Wakatipu basin
Regards Fiona Williams
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This would be the worst hotel that I have stayed in ever! My wife and I stayed here as part of our South Island holiday between Christmas and New Year 2011. We stayed for 2 nights and it was 2 nights too long! We booked it off the internet and it is the old story of tarting up an old...
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We certainly have not even come close to meeting your expectations for your Chrsitmas trip to the South Island and Queenstown.
We strive to correct guest issues as and when they arise. it is easier to speak with the individual whilst they are here so the problems can be "ironed out", We have a Duty Manager on duty 24hours a...
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This hotel is up a long steep hill a fair distance from Queenstown centre. The room was a little bit grubby and (as seems to be the problem in a lot of New Zealand hotel rooms) the adjoining doors are paper thin. We were treated to an hour long conversation between two of our neighbours at about 2am. We also...
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Due to our location and the superb views that we are able to offer showcasing the Wakatipu basin we are 2.5kms from town and up a hill.
Running can be a joy but I am fairly sure you would have to be very fit to run...
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We have just checked out after a 3 night stay as part of our 3 week honeymoon in NZ. When we arrived the man behind reception very kindly upgraded us to a room with a lake view after I had asked If we could have a nice room as on our honeymoon. Room was clean with an amazing view. Because...
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These rooms are fabulous and I am pleased to hear that we took the Initiative and we upgraded you into our Deluxe Lake View rooms that have the splendid view overlooking the Wakatipu Basin. The remarkable mountain range is truly magnificent at this time of the year...
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We were booked here as part of a tour.
The rooms are desperately in need of renovation but are clean and comfortable.
The continental breakfast is very good with great views from the restaurant
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Thank you for taking the time to put your comments onto Trip Advisor
I am pleased that you found the room clean and comfortable which is always pleasing to hear. We will once the busy season slows a little to get into some of our rooms that are tired and to give them a spruce up and do some work...
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This place is about 30mins walk from city centre. It is quite a hike to walk up the hill though. If you have a car, this won't be a problem. You can also catch a bus from town centre to this hotel. If we come back to Queenstown again, we would love to stay at this place again.
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Thank you for taking the time to put your comments on trip advisor.
Due to our fabulous location we do have a hill to ensure we have the splendid views overlooking the Wakatipu basin.
The connectabus that travels every half an hour is a very good service and is very well priced!
We look forward to having you visiting Queenstown...
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Fifth accommodation we stayed in during our trip to South Island. Booked through Grabone website, prepaid NZD115 for 1 night with free $25 F&B voucher (3 adults). Check-in on 5 Dec 2011 was smooth. Reception staff was helpful to inform us that we had left our backpack on a seat there after we had brought our luggage to our room...
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Thank you for taking the time to put your comments up.
I am glad that you and yoour family were able to stay with us using the very good deal that was offered.
Our Courtyard rooms have no lake view and this is why this particular room type was offered for the "special deal". We have been disabling the hairdryers...
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The only redeeming feature of the place was the price. It was cheaper - in the Queenstown sense.
I was hoping to get views of the lake because of the hotel being on a high hill. I was disappointed not to be able to get a view from anywhere in our unit. By their own description, only 17 of nearly...
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Thank you for taking the time to put your response up on Trip Advisor although not such positive feedback but very valuable.
Our Apartments do only have part lake views due to the location and the way these have been situated built and yes our Lake View rooms do get the same fabulous view as our restaurant/bar in 14 of...
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