Stayed at this hotel for 2 nights, really lovely and soundproof, had the best sleep. On the second night we were upgraded to lakeview rooms, it was wonderful. The breakfast is great, a good variety, staff were all very pleasant. Will definitely recommend to any traveller! More

Stayed at athe Copthorne for New Years Eve. Hotel is conveniently situated in walking distant to the town centre either down the main road or down through the gardens, which is a pleasant walk either way. The room we had did not have a view and was on the third floor down from main level and during the day we... More

We were "upgraded" to a room but the heater did not work. When we mentioned it, they did not offer a replacement but said will deduct 25 bucks which we really did not care for. The frontdesk was helpful at times and not so helpful at others. It really depends on the person. The rooms with the view has a... More

On our two weeks tour of The South Island this was probably the best hotel and location of all the places we visited. The room with it's stunning lake view and mountain backdrop was simply perfect. Plenty of space with all the amenities we wanted (tea making, fridge basic minibar etc) and an excellent modern bathroom and walk in shower... More

We stayed her for for nights, great room, awesome views. The in house attractions organiser was great and really helpful in suggesting what to see. Would definitely stay again. More

We got a good deal on this hotel, but in hindsight would pay more for better accomodation. We stayed there for one night before moving on to Millbrook for 4 nights. The beds were the worst I have slept on; the pillows even worse. The airconditioning was set for the whole hotel so there is no individual airconditioning in the... More

We travelled here for a ski holiday in July '10. The hotel itself is perfectly nice. We had a lakeview room. Reception staff were always helpful. It's a short walk into the centre (down a very steep hill- not so fun if icy!) I would give the hotel itself 4 stars. However I marked it down as we were charged... More

This hotel is within walking distance to the town centre, we had a balcony with great views over the lake. Rooms clean and tidy, room service food average but there are amazing places to eat in queenstown main centre. Overall fantastic experience More

I returned to Queenstown for New Years celebrations and stayed at Coptorne again. Great experience and would recommend, very reliable brand. More