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Hilton Queenstown

5.0 of 5
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Great Getaway - 25% off
Hotel amenities
Kawarau Village, Peninsula Rd, Queenstown 9300, New Zealand
Ranked #11 of 63 hotels in Queenstown
4.5 of 5 stars 134 Reviews
Hilton Queenstown
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134 reviews from our community

    Trip type
Traveller rating
    96
    20
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Date Rating
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

The Hilton Queenstown is set in a beautiful location on the shore of Lake Wakatipu. The hotel is beautifully designed, using some very clever and cues from the nature that surrounds it. The tastefully dark and muted tones of the hotel interior evoke a comforting ski-lodge-like mood, and the artwork is quite interesting. The design detail is quite memorable, adding... More

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Andrew Nisbet, General Manager at Hilton Queenstown, responded to this review
23 May 2012

Dear RoamingK1w1 Thank you for taking the time to post your feedback following your recent stay at Hilton Queenstown. I was pleased to see you enjoyed yourself. Yes we are 10 minutes from the centre of Queenstown which for many guests has a huge appeal. With a hotel courtesy shuttle and water taxi operating throughout the day this is not... More

sydney
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

We went to Queenstown for a five night stay in late April and are so glad we chose the Hilton Queenstown- the hotel is essentially brand new and has quality fixtures throughout. Its location on the northern end of Lake Wakatipu near Frankton and the airport provides very easy car access and is only a 10 minute drive to the... More

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Andrew Nisbet, General Manager at Hilton Queenstown, responded to this review
20 May 2012

Dear umgeni Thank you for taking the time to share your comments regarding your recent stay at Hilton Queenstown. I was very pleased to see you enjoyed yourselves and were able to experience the wonderful autumn colours in this area. Thank you for your recommendation and I look forward to welcoming you back to stay when you are next in... More

Tampa, Florida, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 May 2012

Simply fantastic! You could not ask a hotel to provide any more than they did for us. Amazing views, great service, super clean, and Some of the best fod in Queenstown . As a Hilton Diamond member I stay in Hilton on a weekly basis and I wish ALL Hilton's could be like Hilton Queenstown!

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Andrew Nisbet, General Manager at Hilton Queenstown, responded to this review
17 May 2012

Dear Karla Great to hear such a wonderful review, and thank you for taking the time to share your comments. I look forward to welcoming you back again next time you are visiting Queenstown. Kind regards Andrew Nisbet More

Auckland, New Zealand
Top Contributor
53 reviews 53 reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 12 May 2012

We stayed here for two nights recently. Nice quiet time to visit Queenstown and Arrowtown and there were still some autumn colours on the hills. The hotel is well designed and has some excellent NZ art on the walls. As HHonors members we took advantage of a good deal to upgrade to a Wakatipu Lake View Suite. As other reviewers... More

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See 3 more reviews by patch4750 for Queenstown
Andrew Nisbet, General Manager at Hilton Queenstown, responded to this review
17 May 2012

Dear patch4750 Thank you for taking the time to post your review following your recent stay at Hilton Queenstown. I was pleased to see that in general you enjoyed yourselves. Your feedback is much appreciated and the issues you have raised are all valid ones. Spider webs are always a problem and some years are worse than others. It is... More

new zealand
Top Contributor
79 reviews 79 reviews
Reviews in 42 cities Reviews in 42 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We just redeemed Hilton Honors points for 2 nights here for our 29th wedding anniversary. We were enthusiastically checked-in by a lovely Canadian young lady who promptly upgraded us to a lakeview corner suite (we have Diamond status with Hilton) which was a lovely surprise. Not long after settling into the room, a complimentary bottle of wine and spring water... More

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See 6 more reviews by nzbased for Queenstown
Marlene Poynder, General Manager at Hilton Queenstown, responded to this review
13 May 2012

Dear nzbased It was great to see you enjoyed yourselves and thank you for your positive review and kind comments regarding our team members. I will be sure to share these with them. As our property is predominently a leisure hotel the need for an executive lounge is not driven from a corporate level. However this may be reviewed at... More

melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

What a superb experience we had at the five star Hilton in Queenstown - the setting was so picturesque and naturally beautiful, from the moment we arrived everything was wonderful. We were warmly greeted by the very lovely Annika -Guest Relations Manager who was so professional and lovely and who personally escorted us to our stunning Lake Waikapitu Suite which... More

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Marlene Poynder, General Manager at Hilton Queenstown, responded to this review
8 May 2012

Dear Maria G It is a pleasure to receive such a positive review. Thank you for taking the time to share yur experience. I am pleased you had a great time. Yes you are correct in finding it confusing with directions around the village. We are currently working on revamping our village map and have recently gained consent for more... More

Dunedin
1 review
5 of 5 stars Reviewed 6 May 2012

Today we checked out of the Hilton in Queenstown - and it was just brilliant. This is our first tripadvisor review and we wanted to share our thoughts with likeminded travellers. The hotel itself is amazing with 5 star alpine feel ... but the personal service was what made our weekend away. On arrival the receptionist greeted us with a... More

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Marlene Poynder, General Manager at Hilton Queenstown, responded to this review
6 May 2012

Dear vixenfoxy71 Thank you so much for your wonderful review following your stay at Hilton Queenstown. It was great to see you enjoyed yourselves so much and thank you for mentioning Annika, James and Amber. I will be sure to share your comments with them. I look foward to having you return to stay next month. Kind regards Marlene Poynder More

NZ
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Everything is right here. A village on it's own, hairdresser, spa, bookings for everything available especially all the outdoor pursuits in Queenstown. Fabulous spacious rooms with great views and now the cost effective water taxi to take you into inner Queenstown. But there is a fun pub with a good family pizza based menu and 2 restaurants as well as... More

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Marlene Poynder, General Manager at Hilton Queenstown, responded to this review
6 May 2012

Dear Shirley Thank you for your very positive review following your stay at Hilton Queenstown. I was very pleased to see you enjoyed yourself and look forward to welcoming you back to stay maybe when the snow arrives so you can enjoy your favourite ski field! Kind regards Marlene Poynder More

Auckland Central, New Zealand
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2012
1
person found this review helpful

The check-in was friendly and efficient as was the valet parking service. And yes like the others say in their reviews below, the Reception/Check-in area needs better signage. We drove past and had to come back round. And even then we were only guessing if we were driving into the right place. We stayed here for 2 nights and booked... More

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See 5 more reviews by Pachewychomp for Queenstown
Marlene Poynder, General Manager at Hilton Queenstown, responded to this review
3 May 2012

Dear Pachewychomp Thank you for your feedback regarding your recent stay at Hilton Queenstown. I was pleased to see you enjoyed yourselves and will stay again. I understand your frustration with the lighting of the gas fire. These things can be temperamental, however, we are completing our first year maintenance check and we have been replacing the original battery unit... More

Scottsdale
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

Completely loved our honeymoon stay at Hilton Queenstown. Totally impressed by the beauty, location, chicness, rooms, pool, amenities, and service. The rooms are spacious and I loved the chocolate mints with the NewZealand feather. The tiles and fixtures in the bathroom were so chic. Everything was spotless and we had a great view of the lake. Transportation to town can... More

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See 2 more reviews by piglet99Scottsale for Queenstown
Marlene Poynder, General Manager at Hilton Queenstown, responded to this review
27 April 2012

Dear piglet99Scottsale Congratulations and thank you for sharing your comments following your honeymoon stay with us at Hilton Queenstown. I was so pleased you enjoyed yourselves. I am sorry you were disappointed with your dinner in the Wakatipu Grill. The ravioli your ordered does contain truffle filling with many vegetables. As our wild shot venison is a heavy meat to... More

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Additional Information about Hilton Queenstown

Kawarau Village, Peninsula Rd, Queenstown 9300, New Zealand
Price range (per night):* INR7,746 - 12,428

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Hilton Queenstown
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