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Hilton Queenstown

5.0 of 5
Kawarau Village, Peninsula Rd, Queenstown 9300, New Zealand
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Hilton Queenstown
Ranked #17 of 58 hotels in Queenstown
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451 reviews from our community

    Trip type
Traveller rating
    273
    108
    47
    17
    6
Date Rating
Torquay, Australia
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

Wow, what a Great experience. From the moment we arrived to the moment we checked out, it was seamless. The staffs were happy, always smiling and extremely helpful. Stunning views and the fireplace OMG. I would go back again in a heartbeat!!

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Paraparaumu, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 May 2013 NEW

The Hilton queenstown is lovely, the rooms are amazing, the scenery is stunning the food is excellent. The staff are friendly, the concierge was most helpful, the activities booking site was very helpful. But it is out on its own and the promise of restaurants open on site then then turn out to be closed or stop serving food at... More

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See 2 more reviews by Emma R for Queenstown
Andrew N, General Manager at Hilton Queenstown, responded to this review
22 May 2013

Dear Emma Thank you for taking the time to share your comments following your stay at Hilton Queenstown. I was pleased to see that in general you enjoyed yourselves. The location of our hotel has many advantages but you are correct it does not suit everyone. Thank you again and I look forward to welcoming you back to stay next... More

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We have just spent four nights at the Hilton Queenstown in a Lake Wakatipu Suite and loved every minute. Friendly efficient check-in and a staff member to escort us to the room. Excellent bed, big well stocked bathroom and a cosy sitting area in which to drink the local pinot noir by the gas fireplace. Enjoyed the wonderful breakfast each... More

Was this review helpful? Yes 1
See 2 more reviews by Pierre4823 for Queenstown
Andrew N, General Manager at Hilton Queenstown, responded to this review
21 May 2013

Dear Pierre4823 Great to see you enjoyed yourselves and thank you for sharing your comments. I look forward to welcoming you back to stay should your travels bring you back to Queenstown. Kind regards Andrew Nisbet More

Wanaka
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

Only dissappointment was the fact that although it wasn't busy no spa facilities were available to us because it was May ( off season) although we were prepared to pay, it was only 4pm. Also main restaurant was closed only bar type meals available, which were very nice as it turned out.

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Review collected in partnership with Hilton Hotels & Resorts

Andrew N, General Manager at Hilton Queenstown, responded to this review
21 May 2013

Dear pamatriver Thank you for sharing your comments following your recent stay. I am unsure why no spa facilities were available. eforea spa is open daily. It is often fully booked so maybe there were no available appointments during the time you were seeking. Thank you again and I look forward to welcoming you back to stay soon. Kind regards... More

Perth
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

I had a planned move to the Hilton after the Kawarau. Neither disappointed. The one bedroom lake view suite was spacious and superb. Gas fire for company, and a small terrace to wave to the few well-behaved planes. Large bathroom with sensible-sized Roth toiletries - even a dissolving bath disk. But, again no face flannel! The Grill for breakfast and... More

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Andrew N, General Manager at Hilton Queenstown, responded to this review
21 May 2013

Dear Expactans_expectavi I was pleased to see you enjoyed the Hilton Hotel as well. Thank you for mentioning your meals and how pleased you were with them. Diamond HHonors members are entitled to a complimentary continental breakfast. The extra charge is if you wish to have a full breakfast. Thank you again and I hope to see you sometime soon.... More

Christchurch
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 18 May 2013 NEW

Long weekend getaway for my wife and I. Hotel was excellent. Staff were very attentive and helpful. We stayed for 3 nights. Room was excellent. Facilities were great - one of the best indoor pools at a Hotel we've stayed at. We had the breakfast buffet every morning and that was very good too. Lovely having breakfast looking out to... More

Was this review helpful? Yes
Andrew N, General Manager at Hilton Queenstown, responded to this review
19 May 2013

Dear Anthony Great to see you enjoyed yourselves. Thank you for taking the time to share your comments and I look forward to welcoming you back to stay with us again soon. Kind regards Andrew Nisbet More

Queenstown, New Zealand
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 18 May 2013 NEW

Last Wednesday me and my sis went to the Eforea Spa at Hilton for a Putter Package.. WOW WOW...It was an amazing experience we had there from the front of the hotel until we got into the massage and foot scrub it was an amazing experience for me and my sis.. We loved it. The gals that gave us a... More

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See 3 more reviews by Nitha79_13 for Queenstown
Andrew N, General Manager at Hilton Queenstown, responded to this review
19 May 2013

Dear Nitha79_13 It was great to read you had such an amazing experience at eforea spa. Thank you for sharing your comments and I will pass these on to the girls. Thank you again and I look forward to welcoming you back for a repeat performance! Kind regards Andrew Nisbet More

Darfield, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013

We stayed for one night in a Delux King Room. We were really pleased with the room, as we had booked with wotif (mystery deal) so up until we paid we had no idea where we would be staying. The bathroom was large and functional, the bed very comfy and we loved the gas fire in the sitting area. We... More

Was this review helpful? Yes
Andrew N, General Manager at Hilton Queenstown, responded to this review
19 May 2013

Dear Vanessa929 I appreciate you taking the time to share your comments following your stay. Great to see you will stay with us again and I look forward to welcoming you back soon. Kind regards Andrew Nisbet More

Auckland Region, New Zealand
Top Contributor
72 reviews 72 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 17 May 2013

My husband and I decided to splurge and stay 3 nights at the Hilton Queenstown. Very dissapointed! Our "Deluxe Lakeview room" was a view of the building in front of us with a bit of lake in the background, even after phoning to ask a couple of times and booking well ahead. The parking is in another building and if... More

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See 16 more reviews by Lynley M for Queenstown
Andrew N, General Manager at Hilton Queenstown, responded to this review
19 May 2013

Dear Lynley Thank you for taking the time to post a review on trip advisor regarding your recent stay at the hotel. All feedback is taken in a constructive manner and welcomed as a means to understand where the hotel does well and where we can do better. It disappoints me that the team have failed to deliver the level... More

Pennington, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013

My husband and I stayed at the Hilton Queenstown for part of our honeymoon and it was wonderful. We checked in with Annika who was incredibly friendly and kindly offered us a tour. She showed us the restaurants, cafe/store and explained the water taxi hours. Overall she was just extremely helpful and really made our stay pleasant. She also had... More

Was this review helpful? Yes
See 2 more reviews by Abby W for Queenstown
Andrew N, General Manager at Hilton Queenstown, responded to this review
19 May 2013

Dear Abby Congratulations on your recent wedding. Thank you for taking the time to share your comments following your stay. I was really pleased to read you enjoyed yourselves and experienced the luxury of a relaxation room. Thank you for your kind comments regarding Annika. I will be sure to share these with her. I look forward to welcoming you... More

 
 
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Additional Information about Hilton Queenstown

Also Known As:
Hilton Queenstown Hotel
Hilton Queenstown Hotel Queenstown
Address: Kawarau Village, Peninsula Rd, Queenstown 9300, New Zealand
Phone Number:
Region: New Zealand > South Island > Queenstown
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Queenstown
#16 Luxury Hotels in Queenstown
#16 Family Hotels in Queenstown
Price range (per night): ₹ 7,442 - 16,273
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Hilton Queentown - this is the place. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown showcases panoramic views over an unspoilt landscape famed the world over. It’s an exhilarating setting – and one without compromise. Welcome to a place where you can immerse yourself in the natural beauty of Queenstown like never before... welcome to Hilton. ... more   less 
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Hilton Queenstown
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