we stayed here a couple weeks ago and enjoy it. The rooms are large, good heater, good size TV, electric blankets. as to some other reviews, we didn't have a issue with our door or service. We did do our research before we stayed for location etc for the city etc, also we have been told if you did buy... More

• Staff gave several different answers depending on who you asked, and didn't know what they were talking about • Rooms are shabby (especially the toilet which the button sticks) • Cant adjust heating so room goes from freezing to boiling. In the snow not the best option • After cleaning first day our door was left ajar (door needed... More

We thought this hotel has seen better days, the decor is getting a bit old and shabby. We thought it would be busier. When we asked about a special at the restaurant that was advertised on a menu, he didn't know what we were talking about and had to go ask. On two other occasions the staff did not know... More

This is a good reasonably priced hotel, our room was clean and tidy and the bed was comfortable. I checked in on 5th July. We were there for 4 nights. And the owner of the hotel by the name of david was really helpful and friendly. The staff there always there to assist you. I really did enjoyed my stay... More

Pretty much agree with all the comments so far, We were spending a romantic evening across the road at the Onsen Hot pools so decided to stay close as the roads were icy, and this was the closest and cheapest. The room was old and shabby and the heating barely kept the room above freezing. They management really needed to... More

This hotel is near Arthurs Point which is about 6km from the centre of Queenstown, so if you stay here you are probably best to have a rental car. Close to Coronet Peak ski area. Clean and tidy three star standard. The room I stayed in was a good size. More

The hotel is about 10-15 minutes from town, in the middle of the forest. Really nice place to stay if you are travelling by car! Good for families and older people. Really quiet place and Coronet Peak and Skippers Canyon are really close to the hotel. Not the cleanest one (some marks on the carpetfloor) but nice staff and nice... More

Check in was advertised at 2pm but by 615pm we were still waiting for both our rooms to be ready. The foreign receptionist working on New years day struggled to speak English but that may have been down to the fact she stunk of wine. Once rooms were ready we found they had only supplied hand towels and some plug... More

Some negative reviews out there - sure, it is not in queenstown proper, sure it has no style.. but its cheap, and close to the mountain. Depends what you want out of life. We went for 3 days skiing at Coronet Peak, and found it really useful to be based there.. we also went to Queenstown on the courtesy bus... More