we stayed at this hotel as part of an organized tour of New Zealand for three nights. The room is spacious and has all the facilities you need such as a telephone, minibar, tv, internet access (there is a charge), bath robes, hair dryer, iron and ironing board, nice shower and bath, two good sized towels, flannel and smaller towel... More

Our family of 4 had 2 rooms across the hall from each other, something that, curiously, it seems not a lot of hotels seem to manage even when requested well in advance. Really good buffet breakfast; rooms were quite spacious for motel rooms and it was nice to be able to open the windows for some fresh air; convenient laundry... More

Good central location and impressive building. We had a superior room which was most comfortable. Meals in the resturant were very good, the bar menu was a bit different and it did seem a little odd having the same menu available in the two and at the same prices which defeats the object of bar and resturant. Good breakfast buffet... More

The buffet breakfast is the best that I have had in all the hotels that I have stayed in in NZ. The bed was the softest most cloud like bed that I have ever stayed in. They include a pillow menu in the room pack. Which I find great as most hotels only give you the manky manmade fibre ones... More

The Southern Cross is the best hotel I've stayed in in Dunedin. We had a superior room and I would recommend paying the extra money rather than taking a standard room. The extra space is worth it. Have stayed in a standard room before and the room and bathroom are both very cramped. Not the case with the superior. The... More

Our tour group stayed for 2 nights. We found the hotel ideally placed for getting out and about. Our room was comfortable and very quiet at night. Breakfast was good, as was the one evening meal we had in the hotel. Service was very pleasant and generally more efficient than many of the hotels we stayed in over a 5... More

Part of the Thomas Cook Tour. Room 374 overlooking the car park. Central location for amenities. Good bathrooms. Good hearty breakfast. More

arrived late checked mini bar contents items short went to bed and nearly rolled out as mattress was very worn out on the side while the center was very high the worst bed i have ever slep in. room amenites not replaced. would not stay again. all i look for is a clean room and a good bed. More

We stayed here as part of an Air NZ Mystery break. First impressions were not so good. The parking was definitely not what i would have expected from a 4.5 star hotel! Having to park your own car underground, and then walk up a steep ramp (with not a lot of room if there is a vehicle using it) then... More