We have just had two nights at this hotel and it was very nice,Kerry and Lee were very helpful and friendly as we're all the staff,and the food was superb and well presented,the room was very nice and the bed comfy.Thanks to everyone,The Brennan's from the UK. More

We stayed in this hotel on our honeymoon for two nights whilst touring NZ. We have stayed in many excellent Copthornes, notably the one in Auckland, and had great faith in the brand. This hotel is not cheap by NZ standards but we were happy to pay, and to stump up for a superior room, as we were there for... More

Staff were really helpful, as we were staying Christmas eve they let us know that the restaurant would not be open for breakfast on Christmas day and offered us a continental breakfast basket instead. The room was nice and cool even though the weather was very hot. Also nice and close to Pollard park More

Nice room, helpfull staff and a lovely cat. We did not try the restaurant. More

Didn't really have any idea of what to expect from this hotel. We booked a standard room at a good rate, almost went for a superior room but in the end we were very happy with the standard room. The staff at reception were most helpful for my partner who had developed a blister from our walking around, one of... More

We booked and paid for two nights but had to move on the next day. They refused a refund for a nights accom or to move to return date so lost money. The reception was very rude and unheplful, was upsetting. Paper thin walls and no balcony. More

Friendly service and room was spacious and clean but there is a complete lack of soundproofing meaning it sounds like you are sharing your room with those in adjoining rooms . Breakfast is expensive and slow . The buffet only includes toast and ( cold) coffee and tea . All else is alacarte and overpriced $14.95 for poached egg More

We stayed here after coming off the ferry in Picton. Had an awesome stay and the staff were helpful from our arrival. The room was a good size and we were walked there by managemnet which is more than can be said of other hotels! Enjoyed the atmosphere of a rugby game there and sat at the bar and watched... More

We were a little disappointed with our stay right from the booking really. They took our money months before we got there. Said they would make it up to us and didn't. We didn't find them overally helpful. When you go to a hotel like that you would expect them to make you feel alittle bit special, but we were... More