I am 56 KG slim man, sit in one of the dinning chair, the chair broken. I report to receptionist on the check out, was told that's fine. then they charged one hundreds dollars to my credit card after check out. Watch out their fragile furniture if you stay at this hotel. more

These apartments while well located, are cramped, noisy, dirty and poorly equipped. Consequently the are exceedingly overpriced. The Quest on the Terrace is advertised as 4 star, but 2 star would be more accurate. There were no nice touches whatsover in the apartment, it is very very basic. It was noisy (street noisy) and due to the age of the... more

We found the location to be very convenient, but we didn't have a car to worry about. Everything was close by: restaurants, coffee shops, shopping areas, the waterfront, the cable car line, and buses, the ferries, and the train. The staff was helpful and responsive, and someone was in the reception area from early morning until late evenings. We found... more

We are used to staying at serviced apartments and have enjoyed them ,,,,until this place! We had two wishes....To watch the main TV One News and to connect the laptop to send some important emails. What a fiasco, after trying two internet cables from reception, and some assistance from staff I was unable to use my laptop at all. The... more

Having booked 17 motels for a 21 day trip i was dissapointed with this one it was horrendous to get to from dock from ferry in a rental car and they have very limited off street parking which has to be booked difficult when you dont know that while you are travelling so had to park on street and feed... more

We stayed for 1 night in Dec 2008. We checked in after-hours and we received instructions on how to obtain our keys at the time we made the booking, as the reception was closed. We didn’t have any problems. We paid NZD 89 for a Queen Studio apartment plus NZD 15 for car park. Their car park is very steep... more

I stayed with my 2 daughters and their 5 month old sons for 5 nights in October 2008. During that time my daughters called the USA using a toll-free Verizon calling card. On checking out we found phone charges totalling $467 for 13 calls. We queried these charges and were told that their phone system could NOT HANDLE calls to... more

Just spent four nights at the Quest on the Terrace in a king studio apartment on level 6 with a balcony (room 6G). I was really hesitant on booking this property due to the reviews of other Quest properties, however i was nicely surprised, the apartment was modern, clean, quite and had all the facilities you need like plates, microwave,... more

offer for accomodation stated 'sensational king size twin room' ! in reality it was cramped and the furniture was arranged as though trying to put round blocks in square holes ! would not stay there again more