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Ibis Wellington


TripAdvisor Popularity Index
#15 of 81 hotels in Wellington
TripAdvisor Traveller Rating
3.5 of 5 stars 39 Reviews
Recommend68% |
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“Terrible service, dismissive and unhelpful.” 13 Nov 2009 - Medievalgreen
“Only one night in Wellington” 31 Oct 2009 - lololas
Call now to book: 1-800-454-6835 from hotels.com

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What's Near Ibis Wellington

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Ibis Wellington
153 Featherston Street
Wellington 6001
New Zealand
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Traveller Advice on Ibis Wellington

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  • Ask a question or view 9 posts on Wellington from this week.
Professional Advice (1)
Title Source
“IBIS Hotel” Wcities.com
Web Comments from Travellers (1)
Title Source
“a central hotel” VirtualTourist.com
Ibis Wellington
Hotel class 3.0 of 5
153 Featherston Street, Wellington 6001, New Zealand
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Reviews you can trust

68% Recommend
3.5 of 5 stars 39 reviews
Excellent
6
Very good
16
Average
9
Poor
4
Terrible
4
By trip type
All (39)
Business (8)
Couples (8)
Family (4)
Friends getaway (4)
Solo travel (5)
[ Date ] [ Rating ]
“Terrible service, dismissive and unhelpful.”
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1 of 5 stars
Medievalgreen
The Shire
13 Nov 2009 | Trip type: Couples

Rooms were standard and clean, location fair but none of it justified the price or the terrible service. Unfriendly, unhelpful, staff. On arriving and being extremely tired, we were told there were no parking spaces available but that we could park on street till 8am. This was incorrect it was 6am and although we should have checked we did not... more

“Only one night in Wellington”
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4 of 5 stars
lololas
Las Vegas, Nevada
31 Oct 2009 | Trip type: Couples

We only had one evening to experience Wellington. The hotel is situated in the downtown area, so in the early evening hours most businesses were closed. It is within about a 10 -15 minute walking distance to Cuba St. where an electic mix of restaurants, nightlife, and shops are situated. The hotel was very busy during our stay, a couple... more

Management response from
Nathan Frost, General Manager

lololas, Thank you for your fantastic comments regarding your recent stay with us at Ibis Wellington. I am glad that you enjoyed the location as well as the service that my staff provided you during your stay. Thank you also for letting me know about one of my staff who remained hospitable in a difficult situation, I will pass your...

“Ripoff”
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2 of 5 stars
ConsultantCanterbury
Canterbury
31 Oct 2009 | Trip type: Business
0/1 found this review helpful

Good location - but felt very ripped off with all the extra charges - ie internet $33, very basic breakfast - very venue - could not find a seat - $20 Will not go back - there are alot better places in Wellington more

Management response from
Nathan Frost, General Manager

ConsultantCanterbury, Thank you for your comments regarding your recent stay at Ibis Wellington. I am disappointed that you did not find the hotel to be value for money. I appreciate your comments made about Internet costs; we are currently working with our Internet provider to reduce the cost of the internet as we understand how important that is for our...

“Spot on in every respect!”
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4 of 5 stars
Ollie078
Mangawhai Northland
25 Oct 2009 | Trip type: Friends getaway

My sister and I arrived later than expected on the Overlander so were rather tired on arrival, but we received a very warm welcome. We were pleased to see the hotel provided a 24 hr bar and food service, so we enjoyed a drink and a light meal. Our twin room had 2 queen beds (better than the expected singles!)... more

Management response from
Nathan Frost, General Manager

Ollie078, thank you for your positive comments regarding your recent stay at Ibis Wellington. I am glad that you enjoyed our recent refurbishment of the guest rooms and acknowledge our 3.5 star rating which coincidentally was re-issued to the hotel 2 weeks ago. The hotel is centrally located to everything in Wellington and it looks like you took full advantage...

“Small room, Great Value, Great Service”
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4 of 5 stars
maddog06
Louisville, KY
25 Oct 2009 | Trip type: Friends getaway

Three of us stayed here 2 nights while in Wellington. We arrived in Wellington at about 8am on a Sunday morning and were allowed to check-in immediately (contacted the Ibis prior to arrival). While the room was very small, it is only one of the few affordable hotels that I could find in Wellington that would allow 3 people to... more

Management response from
Nathan Frost, General Manager

maddog06, thank you for your comments regarding your recent stay with us. I am pleased that we were able to check you into the hotel upon your arrival and that you enjoyed one of our special rates. Thank you also for your fantastic comments about the staff at the hotel and that they were able to assist one of your...

“Pokey Room, Tiny Bathroom”
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3 of 5 stars
sventhor
Australia
21 Oct 2009 | Trip type: Friends getaway

We stayed at the Ibis for one night, and were disapointed. We found the room to be VERY small and pokey, and the bathroom was hardly big enough to turn around in, and had a view from our window into a brick wall. Admittedly we did stay in the cheapest twin room available, so not sure what the other rooms... more

Management response from
Nathan Frost, General Manager

Sventhor, I am upset that you were not happy with your recent stay with us. Without knowing what room you were in I cannot comment on the room size as our rooms do range in size depending on what bedding configuration you require. Thank you also for letting me know about the service by my staff at the hotel, I...

“Alright, Can't Go Wrong”
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3 of 5 stars
ANANDKMOORTHY
Singapore
16 Oct 2009 | Trip type: Couples

We stayed two nights in this hotel on our way to catch a ferry to g to Picton. This hotel is right in the middle of a busy street, walking distance to the entrance to the Wellington Cable Car, and the Queen's wharf. It's a busy street, shopping being the key activity there. Shops close early, though. There are plenty... more

Management response from
Nathan Frost, General Manager

ANANDKMOORTHY, thank you for you comments regarding your recent stay with us. I am glad that you enjoyed the central location of the hotel and the recently refurbished rooms. We do not have locks on our bathroom doors for safety reasons however I apologise that one of my housekeepers did not hear that you were in the bathroom and nearly...

“Central location, friendly staff.”
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4 of 5 stars
Stewable
Kirkintilloch, United Kingdom
11 Oct 2009

Stopped here whilst touring the country. Found the staff welcoming at check-in, and friendly at breakfast. The room was comfortable (perhaps lacking in character). Location wise; the hotel is perfect for the local attractions of the Cable-Car museum and Botanical Gardens in one direction, and the magnificent Te Papa museum in the other. All in all - a very pleasant... more

Management response from
Nathan Frost, General Manager

Stewable, Thank you for your comments regarding your recent stay with us at Ibis Wellington. I am glad that you found the location of the property to be perfect for you and I appreciated your comments about the service that you received during your stay, I will personally pass your comments onto my staff. Kind regards, Nathan Frost

“Stay Here”
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5 of 5 stars
alexanderweb
Rio de Janeiro
15 Sep 2009 | Trip type: Couples

This Ibis has a great location, in the city center, with a lot of restaurants in the same street and walking distance to the tourist sites. The room is very clean and the staff is very helpful. There is a happy hour at the hotel with beer at nice price. The guest laundry is good and cheap. Definetly I will... more

Management response from
Nathan Frost, General Manager

Alexanderweb, What a pleasure it is to receive such fantastic comments from you regarding your recent stay at Ibis Wellington. I am happy that you found the room to be very clean and that you took advantage of the facilities that we have on offer. I am also glad that you enjoyed the hotel’s close proximity to all tourist sites...

“Geat service, clean comfy rooms, fantastic deal!”
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5 of 5 stars
urbantraveller09
christchurch
11 Aug 2009 | Trip type: Couples
0/1 found this review helpful

Great place to stay! we were in a refurbished room and paid only $80 for a king, it was a fantastic deal and although I think it is only a 3 star rating (?) the room felt and looked like a 5 star! Very comfy bed, lots of room and great front desk service. The location is great in the... more

Management response from
Nathan Frost, General Manager

Thank you for your fantastic comments about Ibis Wellington! We are in the centre of town and close to everything and I am pleased that you enjoyed the hotels location. I am also happy that you enjoyed the refurbished room and the value for money that Ibis Wellington provides.

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Ibis Wellington Also Known As

  • Accor Wellington
Address: 153 Featherston Street, Wellington 6001, New Zealand
Hotels in Wellington Ibis Wellington
3.5/5.0
39