Our first choice motel was not available, so we went to the Durham Motor Inn because it, too, was in town. The property manager was quite friendly and helpful, and the location was very good for our needs, but that was not enough to overcome the downsides of the place. The motel needs some major renovation. Carpeting was threadbare (and... More

Unfortunately we left an expensive bottle of liqueur on the kitchen bench. Upon ringing the next morning once we got home, I was told that it had been thrown out. It would be good if these moteliers kept items a little longer so customers who are travelling have time to arrange collection. We have stayed at this motel many times.... More

I was very impressed with the stand-out service that we received at Durham Motor Inn. Nothing was too much trouble, and the owners/management were very approachable and friendly. Will certainly stay here again if visiting Tauranga.

We were here only for one night and checked in pretty late but the owner was very friendly and helpful. He helped us with our luggage and showed us around. The rooms were huge and equipped with all the amenities necessary to make a good stay. There was a variety offered in the complimentary tea and coffee area. They also... More

I have been going to this motel over the years and although it has changed owners the service and standard has always been good. It is well located to town and well with-in walking distant to loads of eateries There is a good mix of visitors i.e. business & tourist during the week and very quite & secure They have... More

This is the worst place I have ever stayed! The owner came up to us at 10.30, told us all to leave because we were "carrying on like b@$tard$". None of the other people staying there had complained, as also stated by him, it was just him complaining. He was totally unreasonable and gave us no warning. Then he would... More

Decent sized room with all amenities and nice and close to the centre of town. However, a little outdated and drabby. The bed was uncomfortable and the pillows as well. Cleanliness is a huge thing for me and I found they lacked a lot in this area. The bath seemed like is needed a good scrub as did the toilet.... More

We stayed here with another couple of friends in November. It is within easy walking distance of the harbourfront for restaurants and bars. The table and chairs by the pool were greatly appreciated and utilised. The managers, an older couple, were very helpful with directions, distances, etc, and we could see them working for about four hours just folding laundry,... More

Stayed here in September. After reading the "Rules Book" in the room, I felt like I was at a kids camp. Furnishings very dated. In need of a refurb. Duty manager obnoxious and condescending. Pillows and bed uncomfortable. Quite noisy. Nearby guests able to be heard through the walls. Only plus is location to city center. Glad to vacate.