Horrible manager botched our booking had the room we needed available but didn't say so until after arguing with us. He was really aggressive got right in my husbands face yelling about how he's been in the business for 20 years and doesn't make mistakes at the time our toddler was in my husbands arms and got frightened. I was... More

We are reps on the road travelling New Zealand and the world often.... didn't prebook, were charged before we viewed the room, and what a mistake that was! $150 for the night..... blinds were broken and dirty, stove was a wreck and stunk! Worse than backpacker standard. We stayed there seven minutes unloading, and then decided we couldn't stay there... More

Stayed in a studio upstairs. Unit 9 from memory. On arrival there was no-one available for check in and I used the desk phone and waited until the manager arrived from up the road. The parking was a long way away around the back of the building and had to carry bags around the building, up a flight of stairs... More

Ground floor suite was roomy and clean, but dated (only the kitchen seemed newer) and odd layout. Variety of potted plants on terraces giving it a nice homey touch. Very close to a gorgeous beach, and a short walk to main street. Parking is tight in back, but manageable. Oddly, only place we stayed during this trip that wanted full... More

LOCATION: Great location facing a local beach. A short walk to restaurants. Free outdoor car park. HOTEL: Very friendly host. Fast check-in. Bright, but dirty room and bathroom. Decent beds. Skimpy pillows. CONCLUSION: Old, dirty room and bathroom. Not recommended.

While travelling around the North Island, the natural attributes of Mount Maunganui changed a planned quick drive through into a must stay for a night. Next problem was to find comfortable accommodation at a reasonable price. We were lucky enough to stumble upon Ocean Waves which while costing a little more than we are in the habit of paying turned... More

This was a mess, the room was not very clean, the bathroom had paper hanging off the walls, and the fridge had rust all over the outside of the door. We did book in for two nights, but after the first night, we knew we had to leave, parties in the next room, not clean, lots of road noise, even... More

Booked in for two nights ,,absent owner left the key in the room as arriving late ,got no sleep as neighbours had guests on our shared balcony right outside our room. ,,which I know is not his fault but he's not there ,waited for the attendant ,told them first thing in the morning we couldn't stay another night but were... More

I spent my New Years period there with some friends and my father. We had told him we had 7 people staying but are likely to have a few extras. He agreed and told us it was only $50/extra person/night. We arrived and app on arriving Bruce demanded the extra people pay him FULL price which was $385 for the... More