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All 107 Rotorua hotels »

Emerald Spa Resort

Hotel amenities
286 Fenton Street, Rotorua, New Zealand
Ranked #49 of 107 hotels in Rotorua
4.0 of 5 stars 41 Reviews
Emerald Spa Resort
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41 reviews from our community

    Trip type
Traveller rating
    18
    13
    3
    1
    6
Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW via mobile
1
person found this review helpful

We stayed at the resort for two nights in a superior spa studio suite. It was me and my girlfriends first time in rotorua together. We are both in our early 20's she is a Samoan and I am Cook Island we were not judged on our nationalities or age for such a up market accommodation. Julie from reception was... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

So welcoming and friendly! Excellent service and fantastic room with amazing spa! Worth every cent. Would not stay anywhere else when visiting Rotorua. Great get away from the busy life in Auckland. Will definitely be returning! Very relaxing and quite, great breakfast every morning served by Collin. Overall it was the ulitmate get away for me and my partner. Big... More

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Hamilton, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

My husband and I stayed here for a weekend break in March, we'd always stayed at the Novotel/Ibis before and wanted something different. We stayed in a room with a spa next to the bed which was lovely, The whole place was absolutely spotless and the hosts so accommodating - when we got caught in a downpour on the way... More

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See 3 more reviews by Louise W for Rotorua
Whangamata
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

We had a great time,friendly welcoming hosts,units were well appointed,tidy and great service,the room spa was great just what is needed after a long week,great place to chill and relax,recommended. thanks.

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Mount Maunganui, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Such a welcoming, friendly greeting. Fantastic unit complete with luxurious spa all in the comfort of your own room! Spotlessly clean, beautifully appointed, . Nothing is too much trouble for the lady called Julie who always gives us such a warm welcome. We never go through Rotorua without staying here....

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RotoruaRata, Owner at Emerald Spa Resort, responded to this review
21 May 2012

Thank you very much for the review. We are very pleased that you have enjoyed your stay's with us and hope to see you again. More

Melbourne
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Simply said this motel offers everything you would expect and is full of the little extra,s without asking. We would highly recommend staying here. Gerry Keats General Manager U LOAD IT Containers Australia

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RotoruaRata, Manager at Emerald Spa Resort, responded to this review
21 May 2012

Thanks Gerry it's always nice to have guests appreciate all the little extra's we provide to make your stay just that little more enjoyable. More

Hamilton
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2012
1
person found this review helpful

Had a couple of days here good rates lovely service from Jan and John, even the weather was awesome,

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RotoruaRata, Owner at Emerald Spa Resort, responded to this review
21 May 2012

We are pleased that you enjoyed your stay. Thanks, hope to see you again. More

Hamilton
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 March 2012
1
person found this review helpful

We've stayed here twice this year once in January and again in March. The staff are lovely and helpful. We stayed in a standard room with a spa bath on the second level (room 19). Was great to watch movies from the bath and relax after a long day. Room service was great we left for the day and came... More

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See 6 more reviews by HayleyHayden for Rotorua
RotoruaRata, Owner at Emerald Spa Resort, responded to this review
21 May 2012

Thank you for your feed back. We appreciate your review and look forward to seeing you again. More

Arlington, VA
Senior Contributor
36 reviews 36 reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 12 March 2012

I stayed here with my husband for our two nights in Rotorua. I chose this hotel because it seemed to be the best value for a hotel in that area that had air conditioning, and the spa tub in the room was a bonus. Overall, we had a very good experience here. When we arrived, we were greeted by a... More

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RotoruaRata, Owner at Emerald Spa Resort, responded to this review
21 May 2012

Thank you for your feed back we are pleased you enjoyed your stay with us. Hopefully we will see you again. Thanks More

Tauranga
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 February 2012
1
person found this review helpful

Looked clean, but sit on the carpet and your jeans will be black...that's right black....it's disgusting. The lady wasn't very friendly either.....what a shame.

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RotoruaRata, Owner at Emerald Spa Resort, responded to this review
21 May 2012

Sorry that the unit you had, had something spilt on the carpet and the the situation was not handled very well by our managers - (they are no longer with us) and the carpet has been profressionally cleaned. More

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Additional Information about Emerald Spa Resort

  • Emerald Hotel Rotorua
Address: 286 Fenton Street, Rotorua, New Zealand
Price range (per night):* INR5,629 - 11,146

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Emerald Spa Resort
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