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All 42 Rotorua accommodations »

East West Apartments

Hotel amenities
6 Toko St | Glenholm, Rotorua 3010, New Zealand
4.0 of 5 stars 26 Reviews
East West Apartments
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26 reviews from our community

    Trip type
Traveller rating
    14
    9
    3
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Date Rating
Whangarei, Northland
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

We really enjoyed our stay at East West apartments. We had a family unit (we are a couple with 2 young kids), and the unit was very well set up for us with a nice lounge downstairs (with the best sofa we had during our travels), and 2 bedrooms upstairs. The kids loved the warm swimming pool and the spa.... More

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Campbell Smith, Manager at East West Apartments, responded to this review
3 May 2012

Thank you for your welcome comments. We do appreciate sincere and constructive feedback and that your family found our townhouse accommodation well suited to your needs. The comfortable corner suites are a recent addition to ensure further comfort after a busy day enjoying our swimming pool and the myriad of Rotorua activities! We hope you manage a longer stay in... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 April 2012

We stayed for two nights in the studio acomodation overlooking the pool. It was very spacious and beautifully appointed and furnished. A good central location within easy walking distance of the town and local attractions. Our hosts were more than happy to advise on things to do and see. Our complementary breakfast, which was supposed only to be for one... More

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Campbell Smith, Owner at East West Apartments, responded to this review
21 April 2012

We do appreciate your travelling all this way across the world to take part in true Kiwi hospitality. You have made to the most of your journey with a wonderful positive attitude, and we are very honoured to have provided a small contribution to your overall experience. East West Apartments Management More

Bondi, Australia
Senior Contributor
45 reviews 45 reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Our family of 4 (2 adults and 2 teens) stayed for three nights in January in the self contained cottage. Firstly this cottage offered us the space to spread out with each of our daughters able to have their own room and the flexibility to cook or barbecue dinner ourselves. We appreciated the fully equipped kitchen with enough plates, glasses... More

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See 2 more reviews by em_be53 for Rotorua
Campbell Smith, Manager at East West Apartments, responded to this review
7 March 2012

Thank you for your comments and feedback. The good news is our brand new kitchens had actually just been installed prior to your arrival in the highest peak of the season, with the planned new blinds being installed soon after your departure. Regards the spa, its a shame we were not advised of this at the time, the timer could... More

Wollongong, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 January 2012

We stayed in the 2 storey self contained apartment and found it in perfect condition with comfortable furniture and great extras like the washing machine. We spent most days walking into Rotorua to enjoy the town and most evenings in the beautiful thermal heated pool and spa. The hopitality from the hosts Kristin and stuart were second to none. We... More

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Campbell Smith, Manager at East West Apartments, responded to this review
7 March 2012

Thank you for your comments, very much appreciated, especially with you both returning to stay with us within a couple of weeks! A wonderful commendation for our product and services in two of the 4 different types of accommodation we offer. We do recall you having a really relaxing time here, especially the lovely heated swimming pool! Kristin & Stuart... More

Essex
Senior Contributor
38 reviews 38 reviews
Reviews in 30 cities Reviews in 30 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 28 November 2011

As a family of three adults we stayed for three nights in the South Apartment. It was excellent, with a living area downstairs and the bedrooms and had its own laundry.

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Campbell Smith, Manager at East West Apartments, responded to this review
7 March 2012

We are very appreciative to hear that you found our facilities well meeting your standards. We work very hard in ensuring that everything is in place to the best of our ability. We do look forward to you or your friends visiting us again. Kristin & Stuart - East West Apartments Management More

Toowoomba
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 August 2011

Spent 7 nights in a 2 bedroom apartment and had a lovely time, Kids enjoyed the pool, which was lovely and warm. Great sized apartment for staying with 2 kids. Having the washing machine was great, particularly with the lousy weather. Only hiccup was that at times the spa was not as warm as we would have liked. Central heating... More

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Campbell Smith, Manager at East West Apartments, responded to this review
7 March 2012

Thank you for your comments. We appreciate honest feedback and that you found our accommodation suitably up to standard for your family as a small part of contributing to your overall Rotorua holiday experience. We look forward to you or your friends visiting us in the future. Kristin & Stuart - East West Apartments management More

Taree, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 May 2011
3
people found this review helpful

We stayed in the Garden Cottage which looked and sounded amazing on the website. It stated it had been completely renovated. In reality the decor looked tired and dated. The furniture was all old. In general the accommodation was clean although many walls were marked. We did not find the beds to be particularly comfortable and the sheets, although clean... More

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Kristin & Stuart Campbell Smith, Manager at East West Apartments, responded to this review
9 July 2011

East West Apartments operates HOLIDAY HOMES, fully independent self catering longer term stay accommodation. Inspection is required on arrival and signed off as acceptable by all guests on registration. Our house policy & local information compendium is the same format as any other accommodation facility to ensure the safety, comfort and health of guests. No guest is under any obligation... More

Canberra, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 April 2011
3
people found this review helpful

This place was nice and suited our young family well. However the owners, while welcoming, talked to us for 30+mins on arrival and were very rules orientated. The property is covered in labels and rules which can make you feel a little like 'school camp' plus the CCTV in our private yard was intrusive. Overall this property was overpriced in... More

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Kristin & Stuart Campbell Smith, Owner at East West Apartments, responded to this review
9 July 2011

We respect accurate feedback however in this case we are concerned that the guests have alleged that CCTV is in their "private yard". This is an incorrect statement as our CCTV operates only over the reception entry, and swimming pool. We operate HOLIDAY HOMES which unlike motels and hotels are completely independant and self catering. We are obliged to ensure... More

Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 March 2011

Stuart and Kristine make you feel at home in your comfortable and clean cottage. There's a geo-thermal pool to revive you. Cafes and shops about a 5 minute walk away. Generous teas, coffees and milk in the kitchen, robes and soaps in the bathroom. Highly recommended.

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Kristin & Stuart Campbell Smith, Owner at East West Apartments, responded to this review
21 March 2011

We are very pleased that you enjoyed your stay with us. We have had a wonderful busy season, with all the hard work well worth while in receiving positive feedback from guests travelling so far to enjoy Rotorua. Thank you again! More

London
Senior Contributor
29 reviews 29 reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 13 March 2011

This was one of the most expensive places we stayed in NZ and didn't compare to most of the other, cheaper places. So it did feel a littl overpriced. Hosts are friendly (perhaps a little too talkative as you end up speaking to them for 20-30 minutes on arrival). But clean roomy and nice breakfast. If you can avoid Rotorua... More

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Additional Information about East West Apartments

6 Toko St | Glenholm, Rotorua 3010, New Zealand
Price range (per night):* INR5,406 - 8,638

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East West Apartments
Show the lowest price for this hotel (from our partners)
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