This is a normal Yha with good standards of cleanliness and service

As any other YHA good value for money . The service was great . The facility to keep luggage for the day time even after the check out as well as to utilise the facilities was really good.Well located .Easy access to all places. However the rugs were pretty old . may be a clean up will be a good... More

Had heard good things about this YHA and I was not disappointed. Purpose built building with plenty of communal areas and a well equipped kitchen. Staff could not be faulted with them going out of their way to help us plan our many adventures in Rotorua and surrounding areas. Rooms and communal areas clean, beds comfy and the hostel wasn't... More

Thanks for all things in YHA rotorua. It gave me a memorable and awesome experience there. Staff are all nice, friendly and helpful and helped me to arrange a lot of activities. Facilities are well equipped esp the nice kitchen. Should visit there again :)

Just about to check out and I must say that this YHA was great. Actually all the YHA's I've stayed at in NZ have been excellent. The staff are very helpful, it's clean, the location is good. I bit off the busy street, which is good. Everything is a quick walk or a tour bus will pick up up from... More

The set up of the whole hostel is great, it is a very organised and neat place. The staff are very helpful and more than obliging to offer assistance and advice in relation to activities and further holiday planning. The rooms are clean and tidy and the kitchen facilities are wonderful. The communal area is beautifully kept and it has... More

A very nice/large hostel with a huge kitchen/common area! Rooms were quite nice and very clean. Beds pretty comfortable, too! Staff were beyond helpful (and cute!), letting me use the phone as my mobile doesn't work in NZ. Good location, right beside the big park with lots of geothermal hotpools to see. A short walk from the lake and restaurants,... More

we stayed here one night whilst travelling in new zealand...and loved it the building was clean an functional our room was comfy and bed made up for us on arrival when we went to bed groups of people were talking outside and we couldnt hear them in our room. great nights sleep. the staff were helpfull, the common areas had... More

We arrived unfortunately at the of a big reggae festival and the place was full of teenagers and big groups. The kitchen was full all the time and really messy as the young ones didn't clean their garbages nor wash the dishes after using. Yak! The walls were really thin and drunken yelling and door banging was going on all... More