Was here around Easter and was simply amazed at how good the vibes were at Crash Palace. Great hosts, thanks Chris & Paul :-) You made our stay in Rotorua a grand experience!! I will recommend this place to anybody heading to Rotorua for a holiday...

Stayed here for a few nights and It was a Wicked Place, From the Time we walked in we found that it truly was a True Kiwi experience, The Staff were freindly and happy to help me and my friends with anything, the rooms that we stayed in were comfy and clean, They Had excellent facilities, and the People that... More

I had a great stay in crash palace. Staff was very friendly and the hostel had an open feel, felt much like home. Also free rice and pasta which was great same as the actions they had every day. Staff advised me to do rafting on sunday which was one of the best things ive done in new zealand. Location... More

Some good points: Staff were friendly, and the location was good - nice and close to local supermarket and the I-site. Bad points: Girls bathrooms were very messy. I don't think they were clean during our stay. The bedding could also have done with a clean. Kitchen wasn't too bad but also could have been checked more regularly for cleanliness.... More

we did not feel welcome at all.. the staff was rude and they forgot to book out toors. it was hard to check out since no one was there. it did not feel good to go to their private home to get to check out. the rooms was dirty and full of ants. the kitchen was dirty to ..

After we had stayed there for two days one of the staff came up to us and acused us for being two hoboes that were just squating one the premisses. We didnt feel very welcome. They forgot to book our tours. It was no one there in the morning when we wanted to check out, so we had to go... More

What fun this place was! I was there during the rugby world cup to see the Ireland game in Rotorua. I was there for 3 full days and only left the hostel to go white water rafting and also for the game, I also left at some point to go to the pub but returned to the hostel within 30minutes... More

Staff were very helpful and very friendly, but the place was outdated and needed a thorough cleaning. The sheets in the bedroom were stained and the bathrooms were not clean.

This was one of the first backpackers I stayed in, in my 6 month tour of New Zealand. I've stayed in plenty of hostels throughout my trip since then but this still ranks as one of the best ever! The rooms are dated, mattresses rather thin, but the place is clean and the owners so warm and friendly that the... More