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All 102 Rotorua hotels

Holiday Inn Rotorua

4.5 of 5
10 Tryon Street, P.O. Box 6220, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
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Holiday Inn Rotorua
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Ranked #43 of 102 hotels in Rotorua
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160 reviews from our community

    Trip type
Traveller rating
    37
    84
    32
    4
    3
Date Rating
toowoomba
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

We arrived at this hotel in the pouring rain on a cold Saturday afternoon. Whilst it wasn't that hard to find the finger board on the main road could have been a little bigger and before the turning. This hotel is on the outskirts of town and you will need a car if staying here. I have mixed feeling on... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
18 June 2013

Dear Traveller0134, Thank you for choosing to return to stay at Holiday Inn Rotorua and for taking the time to place feedback on Trip Advisor. It is good to know you had a pleasant stay and found our staff to be friendly and helpful. We are a short drive from the hustle of the town centre, adjacent to the Geothermal... More

Auckland Region, New Zealand
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 9 June 2013

Our second trip to Rotorua this year and our accommodation here was much more pleasant. When you check into/book into a Holiday Inn you expect there to be a certain standard and it was met. Though our room was not large it was comfortable with two queen size beds, a selection of pillows, an adequate clean bathroom with shower over... More

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See 7 more reviews by fussytraveller2 for Rotorua
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
10 June 2013

Dear fussytraveller2, Thank you for choosing to return to stay at Holiday Inn Rotorua and for taking the time to place feedback on Trip Advisor. It is good to know you enjoyed a pleasant stay and that the heated pool was a hit with the kids! Thank you for mentioning our friendly staff; we look forward to welcoming you back... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 June 2013

This hotel used to be the Heritage when we stayed a few years ago. As per the previous time we stayed, we really enjoyed the hospitality and friendliness of staff who went out of their way to make our stay comfortable and also the outdoor heated pools which has a real family atmosphere and were great. It's also a very... More

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See 2 more reviews by DownToEarth255060 for Rotorua
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
9 June 2013

Dear DownToEarth255, Thank you for choosing to return to stay at Holiday Inn Rotorua and for taking the time to place feedback on Trip Advisor. I am pleased you experienced the same hospitality and friendliness on this stay as with your previous stays. Thank you for your review on the décor and bathroom experience; we have taken your comments on... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013

Stayed here recently as part of the NZ Mega Famil group; it was great. The room was very spacious, comfy beds, the buffet breakfast provided an awesome start to the day and the heated pool WOW. Recommend this place to anyone and will surely be back again one day.

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See 5 more reviews by AndrewC00 for Rotorua
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
26 May 2013

Dear AndrewC00, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. I am pleased you enjoyed the comfort and spaciousness of your room and thank you for recommending us as the place to stay. Thank you again for taking the time to share your experience. We look... More

Edinburgh, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 12 May 2013

Stayed here during a much planned tour of the North Island. Never stayed in a Holiday Inn before but had assumed it would be similar to some of the Budget Hotels back home (such as Holiday Inn) - but I was pleasantly surprised. On arrival we where greeted by helpful staff, especially the charming and courteous Samuel. Although we arrived... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Albaboyz, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you had a pleasant stay with us, in spite of your delayed check in and reduced enjoyment of the Lobby bar. Thank you for making special mention of Samuel and his... More

Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 May 2013

The room was spacious with huge beds (I was sharing with a colleague), it had all the amentities needed. The hotel has a gym plus heated pool, and the meals were generous and to an adequate standard. This Hotel would also be a good place to stay for a weekend away

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Roger M, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. I am pleased your room provided everything you needed, and was spacious enough to share with your conference colleague. Thank you for recommending our hotel as a good place for a weekend away. We hope... More

Auckland, Auckland, New Zealand
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

This is a comfortable standard hotel. Bathrooms are a little small and dated. Breakfast is nothing special. Good venue for a conference. Gym and pool facilities are good. Staff are vey helpful and friendly. TIP: If you do stay here on business ask for the breakfast and Internet upgrade its a good deal to include breakfast and 12 hours Internet.

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Scrivey, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you enjoyed the breakfast and internet upgrades and we look forward to welcoming you back the next time you travel our way. Kind regards, Kent Breeze General Manager More

Auckland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

I stayed in this hotel during the week for approximately 5 months. On every occasion I was welcomed warmly. The rooms were always clean and well presented. Everything always worked well and the services were as advertised. There was a fridge in every room with tea and coffee facilities. The restaurant (Chapmans) was great and the buffet excellent. Most times... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear AucklandFlyingKiwi, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you have consistently received a warm welcome and a clean, well presented, perfectly functional room each time you have stayed over the last 5 months. It is also good to know... More

Wanganui, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

We stayed in this hotel under its different names over 20+ years and found it to be a well appointed and good service establishment. In all those years we did not have one issue to raise with staff or management. On our first we were up graded to the suite and that began our pleasant experience.

Was this review helpful? Yes
GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear Gavin C, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. To read that you have been staying at this hotel for over twenty years without issue is fantastic! I am pleased that your stays continue to be a pleasant experience, and we look forward to... More

Warkworth, New Zealand
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

we have just had another weekend at this top location, the room we had this time was in the newer built part overlooking the pool and thermal area. the rooms are large with two big comfortable beds,spotless bathrooms and top rate service from all the staff that take time to explain every part of the hotel.breakfast in the dining room... More

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GManagerRotorua, General Manager at Holiday Inn Rotorua, responded to this review
20 May 2013

Dear albanybloke, Thank you for choosing to stay at Holiday Inn Rotorua and for taking the time to place your comments on Trip Advisor. It is good to know you really enjoyed your weekend here and I am pleased you appreciated the features of the rooms in the newer wing of the Hotel. Thanks again for sharing your feedback. We... More

 
 
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Additional Information about Holiday Inn Rotorua

Also Known As:
Holiday Inn Rotorua Hotel Rotorua
Holiday Inn Rotorua Hotel
Heritage Hotel Rotorua
Rotorua Heritage Hotel
Address: 10 Tryon Street, P.O. Box 6220, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
Phone Number:
Region: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotels in Rotorua
#27 Luxury Hotels in Rotorua
Price range (per night): ₹5,320 - ₹7,691
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Holiday Inn Rotorua is set amongst Rotorua’s stunning natural environment, only steps away from the Whakarewarewa Thermal reserve. ... more   less 
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