Booked two rooms for two nights . The rooms were clean. Hotel is very dated. Renovations are going on currently. Had no other place to stay in Rotorua as most of the other hotels were booked out. But for 90 bucks a night you can't really complain and especially in peak season. So it was excellent value for money. Can't... More

Friendly staff, the place is fairly outdated especially the rooms, There wasn't a whole lot on offer in terms of famalies staying here, we cam for 3 nights and during colder months and while the rooms were okay not a whole lot of space for kids to do any activities The pool however was heated which was great. For the... More

This hotel is a great place to stay! It is tired and run down as said by others who have stayed there, but it is very clean and the rooms are nice a spacious. the resturant has fantasic food at great prices and room service is brilliant. However, if you pay cash for your meals or drinks request a reciept... More

The furniture is older than my nana. The bed was so bouncy. Tv was all fuzzy and purple colour in the corners of the screen. Went to the gym. The basin wasnt clean. Wanted a drink of water from the dispenser and there was moss on the base of it. We decided to have a spa.went to reception for the... More

This hotel is now getting quite dated and in need of a reburbishment. I think maybe this is work in progress now. It was built as one of the big hotels on the main road, Fenton St in the days when we had many coach tours come through. Not so many now as people are more into doing their own... More

We were very friendly received and we got at very nice room. From there we enjoyed our stay and everything worked out as planned. It is outside the center of Rotoura but not to far. More

Reception staff = friendly and helpful. Overall feel = tired and run down. In the middle of renovations, hence the scaffolding and building paraphernalia strewn around the place. Room 4th flr = nice but tired and run down. Also the lift was in-operatable at the most inconvenient times; a frail elderly couple struggled to navigate the stairs. Restaurant: Staff service... More

Is in the middle of renovations and newly renovated rooms are much better than the old ones - still noisy with sound travelling easily from the corrididors to the rooms - food in the restaurant was great, good value, and better than we found in the city at twice the price. More

Stayed here for one night during the Rugby world cup. Bought the room of wotif.com and requested a room with a balcony. When we got to the hotel check in was a little slow not sure why as there seem to be enough staff on but only 1 person at the counter. The reception area looked nice enough. When checking... More